What are the responsibilities and job description for the Sales Executive - Back Office position at Global Payments?
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Responsibilities
Identify, prioritize, and close immediate revenue opportunities with urgency and disciplined follow-through.
Proactivelycreate opportunities through outbound efforts,relationshipdevelopment and uncoveringunarticulatedneeds - not just responding to inbound demand.
Identifyoperationalgaps and translate them intobusinessopportunities, even whencustomers havenot yetidentifiedthem as a project or budget item.
Developlong-term revenuepipelinesthrough strategic relationship building and multi-stage sales cycles.
Position software in the context of profitability, efficiency, and operational control - not just features.
Bring competitive intelligence back into the business - documenting capabilities,identifyinggaps, and influencing product direction.
Identifyand target key stakeholders, decision-makers, and influencers across technology, operations, and executive leadership
Build and manage relationships withthosekey stakeholders.
Lead consultive sales cycles from discovery through close,includingdemos, ROI discussions, and proposaldevelopment
Partner with other business units to expand cross-sell opportunities
Conduct discovery calls, product demos, and solution presentations
Understandour full suite of restaurant technology products andhow Back Office fits in those offerings.
Collaborate with internal teams (Sales Engineering, Product, Implementation) to craft tailored proposals and RFP responses
Represent the company at industry trade shows, conferences, and events
Accurately forecast pipeline, revenue, and close timelines within CRM (Salesforce)
What Success Looks Like:
Consistent achievement of sales targets
Expansion of Back Office footprint within existing enterprise accounts
High customer confidence and credibility as a trusted advisor - not just a vendor
Close rate and sales cycle efficiency
Contribution to long-term ARR growth and customer retention
MinimalQualifications
5 years of experience in enterprise sales or account management in a B2B or restaurant technology company
Strong understanding of restaurant operations (inventory, labor, profitability)
Proven ability to sell into multi-unit or enterprise environments
Experience managing complex, multi-stakeholder sales cycle
Ability to communicate value to bothoperational andtechnicalaudiences
Strong organizational skills and pipeline management skills
Self-starter with a bias for action anda track recordof creating opportunities, not just responding to them
PreferredEducation andExperience
Bachelor's degree in business,marketing,hospitality, or related field
Prior experience responding to RFPs, negotiating long-term contracts, and working with legal teams
Experience with Salesforceor similar CRM
Experience with Jira or similar projectmanagementtool
Experience withMicrosoft suite of products
Travel
Up to50%
Other Duties
Please note this job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequired ofthe employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.