What are the responsibilities and job description for the Revenue Operations Sales Form Administrator position at Global Payments?
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
The Revenue Operations Sales Form Administrator plays a critical role in maintaining the accuracy, accessibility, and consistency of key sales and operational documentation. This role is responsible for the ownership and maintenance of Global Payments Sales Policies, forms, operations manuals, and directories, ensuring all materials are current, compliant, and aligned with organizational standards. Acting as the gatekeeper for document use and distribution, this role ensures stakeholders have access to the most accurate and approved information to support daily operations.
Key Responsibilities:
Develop, maintain, and communicate Sales Policies and Rules of Engagement to ensure alignment and consistency across the business. Must be able to think holistically to determine when policies should be distinct or consolidated for clarity across channels.
Own and manage all Global Payments forms, operations manuals, and directories, ensuring they are accurate, current, and aligned with business and compliance requirements.
Oversee the creation, maintenance, and distribution of templates and forms across the organization.
Partner with Sales, Underwriting, Legal, and other cross-functional teams to coordinate updates, approvals, and content accuracy.
Serve as the gatekeeper for document use—ensuring only approved, current versions are available and utilized.
Maintain version control processes to track document history, updates, and ownership.
Ensure compliance with regulatory and brand standards across all operational materials.
Develop and manage a structured repository for operational documents that supports efficiency and accessibility.
Identify and implement process improvements to streamline document creation, maintenance, and communication.
Support audit requests and compliance reviews by providing accurate documentation and history.
Communicate updates and changes to relevant stakeholders clearly and proactively.
Qualifications:
Strong attention to detail and organization skills; capable of managing multiple documents and version cycles simultaneously.
Demonstrated experience maintaining templates, forms, or operational documentation in a structured environment.
Excellent communication and collaboration skills; able to partner effectively across departments and functions.
Proactive and process-driven, with a commitment to maintaining compliance and operational excellence.
Strong analytical and problem-solving skills with a focus on accuracy and consistency.
Team-oriented and adaptable, with a proactive approach to supporting additional priorities across the sales operations organization
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.