Demo

Proposal Writer

Global Payments Inc.
Global Payments Inc. Salary
Cleveland, OH Full Time
POSTED ON 6/2/2026
AVAILABLE BEFORE 7/1/2026
Description

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We are searching for a detail-oriented team player who will gather information from technical experts, utilize our existing RFP library for similar questions/answers, draft a written response and submit the RFP and supporting documents to the requesting college/university. The Proposal Writer must be driven, organized, collaborative and have a ‘getting it done and doing it right’ attitude.

This position will engage with various departments and levels within the TouchNet and ECSI organizations; including Sales, Sales Operations, Business Development, Product, Professional Services, Legal, and Leadership, and will have access to a top-rated RFP collaboration software system.

Job Duties/Responsibilities: In the Proposal Writer position, you will make immediate contributions to the organization. Job duties/responsibilities would include but are not limited to:

  • Understand the higher-education market with knowledge of TouchNet and ECSI’s customer & prospect landscape
  • Serve as part of the RFP team; taking a role in RFPs TouchNet and ECSI will participate in
  • Write, revise and edit submissions in a clear concise manner maintaining continuity of style and content
  • Understand common questions; crafting detailed responses to become a technical SME within the RFP team
  • Collaborate internally with product SMEs; to learn and gather appropriate responses based on TouchNet and ECSI’s current or upcoming product roadmap
  • Cross-train within RFP Team to develop cross-functional industry knowledge, experience and insights
  • Utilize best practices in daily activities to be organized, efficient and successful
  • Be efficient in organizational efforts in regards to daily activities, deadlines and team collaboration

Education and Qualifications:

  • Bachelor’s Degree in communications, business, marketing or a related field
  • 3 years minimum of experience.
  • Strong communication and interpersonal skills to collaborate effectively across various internal functions and internal stakeholders
  • Exemplify confidence with a proactive and self-starter attitude to meet or exceed goals
  • Possess confidence in written skills for internal and external communications
  • Intelligent, motivated and competitive - understands ‘getting it done and doing it right’ daily mentality
  • Thrive in a team environment and effectively communicate with all levels of stakeholders
  • Work in office at least 3 days per week

At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.

Salary.com Estimation for Proposal Writer in Cleveland, OH
$74,424 to $93,302
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