What are the responsibilities and job description for the GTM Vendor Relationship Analyst position at Global Payments Inc.?
Description
Key Responsibilities
Vendor Onboarding & Governance
Required
Key Responsibilities
Vendor Onboarding & Governance
- Own end-to-end onboarding of new SaaS vendors, including:
- Security reviews
- Risk and compliance assessments
- Procurement intake and approval workflows
- Legal contract coordination
- Act as the primary liaison across internal stakeholders to drive completion of onboarding requirements
- Track onboarding progress and proactively resolve blockers to accelerate vendor activation
- Maintain ongoing relationships with strategic SaaS vendors
- Manage day-to-day vendor communications, issue resolution, and performance tracking
- Support contract renewals, amendments, and expansions in partnership with Procurement and Legal
- Ensure all vendor engagements remain compliant with internal policies and governance standards
- Own and manage the Revenue Operations technology vendor budget
- Track operating expenses (OPEX) across all vendor investments
- Partner with Finance to:
- Forecast vendor spend
- Manage accruals and actuals
- Align budgets to annual planning cycles
- Identify cost optimization opportunities and drive financial efficiency
- Coordinate with Finance and Accounts Payable (AP) to ensure:
- Purchase orders are created and approved in a timely manner
- Vendor invoices are processed and paid accurately
- Monitor PO status and resolve delays to prevent service disruptions
- Partner with Product and GTM Technology teams to:
- Procure new SaaS tools and licenses based on business needs
- Evaluate vendor capabilities and support selection processes
- Ensure timely provisioning and expansion of licenses to support growth initiatives
- Support new technology initiatives by:
- Providing budget inputs and financial forecasting aligned to project plans
- Tracking project-related technology spend (planned vs. actual)
- Collaborate with Finance and Project Management teams to ensure accurate reporting and alignment to funding allocations
- Act as the connective layer across:
- Revenue Operations
- GTM Technology
- Procurement
- Legal
- Risk & Security
- Finance & Accounting
- Ensure vendor-related processes are streamlined, scalable, and aligned with organizational goals
Required
- 2-3
- years of experience in:
- Vendor management
- Procurement / sourcing
- Revenue Operations, Finance, or Technology operations
- Experience managing SaaS vendors, contracts, and licensing models
- Strong understanding of:
- Budgeting and forecasting processes
- Purchase order and invoice workflows
- Proven ability to manage multiple workstreams and cross-functional stakeholders
- Experience working within Revenue Operations or GTM Technology environments
- Familiarity with vendor risk and compliance processes (e.g., security reviews, GRC tools)
- Experience supporting SaaS procurement and contract negotiations
- Knowledge of financial systems (e.g., Coupa, SAP, Oracle, or similar)
- Strong stakeholder management and communication skills
- Operational rigor and attention to detail
- Financial acumen and analytical thinking
- Ability to navigate complex organizational processes
- Proactive problem-solving and execution focus
- Timely onboarding of new vendors with full compliance
- Accurate budget forecasting and spend tracking
- On-time PO creation and vendor payment processing
- Strong vendor relationships and service performance
- Efficient support of GTM technology expansion and initiatives