What are the responsibilities and job description for the Associate Compliance Specialist position at Global Payments Inc.?
Description
The Associate Compliance Specialist is part of the Compliance Department. The primary responsibility is to provide research and process support for compliance projects that may include communicating with federal and state agencies to process required forms and reporting key project metrics.
Duties
The Associate Compliance Specialist is part of the Compliance Department. The primary responsibility is to provide research and process support for compliance projects that may include communicating with federal and state agencies to process required forms and reporting key project metrics.
Duties
- Conduct research, analysis and resolution to compliance related projects and processes
- Compiles and analyzes data and prepares regular and special reports as requested.
- Provide excellence in client service to internal and external clients including working directly with federal and state agencies
- Review and organize client documentation to improve efficiencies in compliance efforts
- Audits key metrics and makes recommendations that improve customer experiences by identifying strengths and development needs for the department.
- Answer and/or resolve questions regarding power of attorney forms and other compliance-related issues.
- Detail oriented, with ability to focus on and comprehend numerical and financial data
- Strong analytical, research and problem solving abilities
- Customer-service oriented, excellent phone manners and written communication skills required
- Ability to work under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
- Ability to multi task in a fast paced environment
- Ability to work independently as well as part of a team
- Strong organizational and communication skills
- Proficient in Windows PC environment with accurate data entry/keyboarding skills
- Degree preferred, High School Diploma/GED required
- Previous payroll tax experience preferred, with working knowledge of payroll, wage and tax laws and regulations
- Service bureau or multi-state tax experience preferred
- Customer service experience preferred
- -Or- an equivalent combination of education and/or experience
