HR/Benefits Coordinator

Overview

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems are also partners with Metropolis, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking customers. Built on the foundation of excellence and integrity, we provide the highest level of service at all our parking facilities.

Position Overview:

We are looking for an experienced and highly organized HR/Benefits Coordinator that provides comprehensive support across all areas of human resources, ensuring consistent application of HR policies and programs while fostering a positive employee experience. The HR/Benefits Coordinator is responsible for administering employee benefits programs while providing comprehensive human resources support. This position serves as the primary point of contact for employee benefits, assists with HR administration, ensures compliance with applicable federal and state employment laws, and supports payroll, onboarding, employee relations, and HRIS functions.

To be successful as a HR/Benefits Coordinator, you should be able to work independently, possess attention to details, work in a highly complex, demanding environment and have excellent communication and organizational skills.

Key Areas of Responsibilities:

Benefits Administration

· Administer employee health, dental, vision, life, disability, and retirement benefit programs.

· Coordinate new hire enrollments, qualifying life events, and annual open enrollment.

· Serve as the primary liaison between employees and benefit providers.

· Respond to employee questions regarding eligibility, coverage, claims, and enrollment.

· Process benefit changes accurately and timely in the HRIS and payroll systems.

· Reconcile monthly benefit invoices and resolve discrepancies.

· Monitor employee eligibility and ensure timely enrollment and termination of benefits.

· Coordinate COBRA, FMLA, ADA, and leave-related benefit administration as applicable.

· Maintain confidential employee benefit records.

Human Resources Administration

· Coordinate onboarding and new hire orientation.

· Prepare employment documentation, including offer letters and personnel action forms.

· Maintain personnel files and ensure compliance with recordkeeping requirements.

· Process employee status changes, promotions, transfers, and terminations.

· Assist with employee relations by responding to routine HR inquiries.

· Support recruitment activities including job postings, interview scheduling, and background checks.

· Maintain HR metrics and reports.

Payroll Support

· Coordinate benefit deductions with payroll.

· Review payroll reports for benefit accuracy.

· Resolve payroll and benefit discrepancies.

Minimum Requirements:

· Bachelor’s degree in Business Management, Human Resources or Business Administration; or 5-6 years of HR/Benefits Coordinator experience in lieu of educational requirements

· Strong knowledge of employee benefits administration

· Proficiency in Paycom or other HRIS systems

· Knowledge of HR laws, regulations and best practices

· Excellent attention to detail; Exceptional mathematical and calculation skills

· Practical experience with hourly, salaried and union payroll

· Ability to maintain confidentiality and exercise extreme discretion

· Excellent problem-solving and communication skills

· Experience with MS Office suite

· Excellent organizational and multitasking abilities

HR certification is a plus!

Global Parking Systems is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

#INDCMP

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Benefits administration: 3 years (Preferred)
• Human resources: 3 years (Preferred)
• FMLA: 2 years (Preferred)
• HRIS: 3 years (Preferred)

Ability to Commute:

• New Orleans, LA 70127 (Preferred)

Work Location: In person

Salary : $55,000 - $60,000