What are the responsibilities and job description for the Office Staff Behavioral Health position at Global Outreach Telerehabilitation Services, Inc.?
Benefits:
Global Outreach Telerehabilitation is a veteran-focused behavioral health practice serving adults through telehealth and in-office care. Our services include individual, family, couples, and group therapy, assessments, medication management, psychological testing, and substance use counseling. We’re a small, close-knit team committed to quality, compliance, and making care easier to reach for those who served.
What You’ll Do
- Opportunity for advancement
- Training & development
- Wellness resources
Global Outreach Telerehabilitation is a veteran-focused behavioral health practice serving adults through telehealth and in-office care. Our services include individual, family, couples, and group therapy, assessments, medication management, psychological testing, and substance use counseling. We’re a small, close-knit team committed to quality, compliance, and making care easier to reach for those who served.
What You’ll Do
- Support daily front- and back-office operations in a behavioral health setting
- Handle scheduling, client intake paperwork, and phone and email communication
- Process referrals and documents, including online fax
- Maintain accurate, confidential records in our EHR (SimplePractice)
- Assist with file organization, data entry, and compliance documentation
- Support the team in preparing for accreditation and quality reviews
- Follow HIPAA and confidentiality requirements at all times
- At least 1 year of office experience in a medical or healthcare setting (required)
- Strong organizational skills and attention to detail
- Professional, courteous phone and customer service skills
- Comfortable with computers, email, and electronic records
- Ability to handle sensitive information with discretion
- Must pass a background check
- Must complete required HIPAA and CPR training
- Experience in behavioral health or mental health
- Experience with SimplePractice or similar EHR systems
- Familiarity with VA Community Care or insurance referral processes
- Experience working with veterans
- $15.00–$20.00/hour based on experience
- Consistent weekday daytime schedule, with no nights or weekends
Salary : $15 - $20