What are the responsibilities and job description for the QE Engagement Lead / Test Manager position at Global It Solutions Usi Inc?
Position: QE Engagement Lead / Test Manager
Client Location: Los Angeles, CA
Work Location: Remote/Hybrid (must work US Pacific Time)
Duration: Long Term
Interview mode: Video/Screen sharing/ Hands-on whiteboard coding
Key Responsibilities:
- Program ownership: Own delivery outcomes and client relationship across every QE vertical in the engagement; run governance cadences and executive reporting.
- Transition leadership: Lead knowledge transfer from incumbent providers, shadow/validation phases, and a phased hiring ramp across multiple waves.
- Governance & SLAs: Define and operate KPI/SLA frameworks — automation coverage, defect leakage, staffing fill rate — with transparent reporting.
- Automation-first strategy: Champion an automation-led operating model and AI-assisted testing adoption across all verticals.
- Distributed team leadership: Run a global team with significant Pacific Time-aligned coverage; personally anchor West Coast business-hour presence.
- Peak-readiness: Plan quality operations for seasonal peak trading events, including code-freeze and holiday coverage.
Required Skills & Experience:
- 10 - 14 years in QA/QE, including experience leading teams of 15 across multiple concurrent workstreams.
- Proven experience leading vendor transitions and testing-service takeovers.
- Retail or e-commerce domain experience strongly preferred.
- Strong grounding in modern automation toolchains (Python/Playwright, Selenium) and CI/CD (GitHub Actions or similar) — enough to set strategy and defend it to technical stakeholders.
- Working knowledge of data quality engineering concepts sufficient to govern a dedicated data QE track.
- Excellent executive communication skills.
- Working knowledge in Retail Point Of Sales (POS) experience
Good to Have
- Exposure to AI-driven/GenAI-assisted testing approaches.
- Familiarity with retail POS or payments testing.
- ISTQB Advanced, PMP, or SAFe certification.
Thanks,
Ram M.
Global IT Solutions USI Inc.
Phone: Ext. 205
Mobile:
E-mail:
An E-Verify Company
Certified Minority-owned Business Enterprise (MBE) – New York City (NYC), New York State (NYS) and The Port Authority of New York & New Jersey (PANYNJ)