Director of Laboratory Operations

We're seeking an experienced and collaborative Director of Laboratory Services to lead all laboratory operations across the hospital and affiliated locations. This key leadership role is responsible for the strategic, operational, financial, and regulatory oversight of a comprehensive laboratory program, ensuring the delivery of high-quality, accurate, and timely diagnostic services that support exceptional patient care.

The Director of Laboratory Services partners closely with physicians, hospital leadership, and multidisciplinary teams to drive operational excellence, quality improvement, regulatory compliance, and service growth. Responsibilities include leadership of laboratory operations, budgeting, staffing, performance improvement, workflow optimization, accreditation readiness, equipment and resource planning, and the development of high-performing laboratory teams.

The ideal candidate is a results-oriented healthcare leader with a strong background in hospital-based laboratory services, laboratory accreditation and regulatory requirements, and experience leading complex clinical operations. This individual will foster a culture of quality, safety, accountability, and continuous improvement while advancing strategic initiatives that enhance patient outcomes, operational efficiency, employee engagement, and physician satisfaction.

Qualifications 
•Bachelor's degree in Laboratory Science required. 
•Master’s degree in Hospital Management or Business Administration preferred.
•Five years hospital-based acute care experience required.
•Three years management and leadership experience required.

Responsibilities
•Provide strategic and operational leadership for Laboratory Services across affiliated locations, ensuring high-quality, timely, and patient-centered diagnostic services.
•Direct all aspects of laboratory operations, including staffing, budgeting, workflow optimization, quality management, performance improvement, and resource planning.
•Lead, mentor, and develop laboratory leaders and staff through recruitment, competency management, performance evaluations, continuing education, and professional development.
•Ensure compliance with all regulatory, accreditation, quality, and safety standards, including Joint Commission, CMS, HIPAA, OSHA, and other applicable requirements.
•Oversee quality control programs, policy and procedure development, accreditation readiness, and continuous quality improvement initiatives.
•Develop and manage departmental operating and capital budgets, monitor volumes and expenses, and recommend equipment, technology, space, and resource needs.
•Partner with physicians, hospital leadership, and multidisciplinary teams to improve communication, patient care, operational effectiveness, and service excellence.
•Drive workflow design, problem-solving, change management, and strategic growth initiatives to support departmental and organizational goals.
•Monitor departmental performance through quality metrics, staffing effectiveness, financial stewardship, and operational outcomes, implementing improvements as needed.
•Serve as a trusted leader and representative of Laboratory Services on hospital committees and task forces, fostering a culture of professionalism, collaboration, accountability, and continuous improvement.

Benefits:
•Health insurance, including a FREE employee only option
•Dental and Vision insurance
•Paid Life Insurance; Spouse and Dependent Life Insurance plans
•Short-term and Long-term disability coverage
•Health and Dependent Care Flexible Spending Accounts
•Retirement plan with matching contributions, and discretionary lump sum contribution
•Paid Time Off
•Education assistance program
•Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
•Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
•Free one-on-one retirement planning sessions 
•Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family