IT / Hypercare Coordinator : Plano, TX

Key Responsibilities:
•       Monitor and manage hypercare activities post-decommission.
•       Act as the first point of contact for issue resolution during transition.
•       Coordinate with technical teams to troubleshoot and resolve problems.
•       Maintain documentation of issues and resolutions for future reference.
•       Communicate status updates to stakeholders regularly.

Required Skills:
•       Experience in hypercare or post-implementation support roles.
•       Strong problem-solving and coordination skills.
•       Excellent communication and stakeholder management abilities.
•       Familiarity with telecom or IT systems preferred.