What are the responsibilities and job description for the Outside Sales Account Manager position at Global Industrial Services?
Corporate Overview
For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.
We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.
Account Management & Growth:
- Call on and meet with prospective and existing customers to promote MRO products and solutions, including maintenance supplies, tools, safety equipment, and other industrial consumables.
- Identify customer needs and provide consultative solutions to support their maintenance and operational requirements.
- Maintain strong relationships with existing accounts to ensure customer retention and satisfaction.
- Upsell and cross-sell products to maximize account potential.
- Develop new contacts and opportunities within assigned accounts to gainshare of wallet through category expansion
Territory Planning & Lead Generation:
- Prospect within assigned region to generate and qualify new leads.
- Utilize various channels such as networking, industry events, and referrals to expand reach.
- Plan and execute territory coverage efficiently to optimize sales opportunities.
Market & Competitor Analysis:
- Stay informed about industry trends, competitive landscape, and product innovations.
- Provide feedback to management on market conditions and customer preferences.
- 3-5 years of outside sales experience within the MRO or industrial supplies industry preferred.
- Familiarity with maintenance, repair, and operations products and the needs of manufacturing or facility management.
- Proven success in B2B sales with a strong customer-focused approach.
- Exceptional communication, presentation, and negotiation skills.
- Excellent time management and territory planning abilities.
- Proficiency with CRM software and MS Office Suite for tracking and reporting.
- Basic understanding of MRO product lines, including material handling, tools, safety equipment, fasteners, or related supplies.
- Knowledge of material handling and industrial maintenance is a plus.
- Minimum of an associate's degree or equivalent in a related field; a bachelor's degree is preferred.
Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Global Industrial, a Systemax Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.