BUSINESS PROCESS COORDINATOR

We are seeking a highly organized and detail-oriented individual to join our team as a Business Process Coordinator. As a key member of our organization, you will be responsible for managing and optimizing our business processes to ensure efficiency and effectiveness.

RESPONSIBILITIES

• Develop, maintain, and update Standard Operating Procedures (SOPs) for key operations
• Identify process gaps and bottlenecks; propose improvements to drive efficiency and productivity
• Maintain the organization's Knowledge Base with current process documentation
• Conduct annual process audits to ensure adherence and identify optimization opportunities
• Collaborate with cross-functional teams to gather feedback and streamline business processes
• Support project management initiatives by coordinating process-related tasks and timelines
• Participate in Operations team meetings to share knowledge and provide cross-functional support

CONDITIONS

• Frequent and continued computer work; frequent sitting; and frequent use of a computer and other office-related equipment
• This position is currently hybrid, requiring three in-office days per week; however, candidates should be prepared to work on-site full-time in the future
• Availability to work extended hours as required to run the department
• A pre-employment background check and drug screening will be required

• Experience in process improvement and creating SOPs in a corporate environment
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Solid understanding of business process management principles
• Proficiency with documentation tools (Microsoft Word, SharePoint, OneDrive)
• Experience with knowledge base or content management systems
• Strong organizational skills with exceptional attention to detail
• Collaborative mindset with ability to work effectively across teams
• Self-motivated with a willingness to drive continuous improvement
• High school graduate or equivalent required.