What are the responsibilities and job description for the Catering Server position at GLOBAL GAMING SOLUTIONS LLC?
DUTIES AND RESPONSIBILITIES:
- To provide guests with a winning experience in our dining venues through excellent service.
- Ensures the entrance of the dining room is attractive, clean, and well maintained.
- Notifies appropriate staff members when assistance is needed.
- Demonstrates an upbeat and outgoing demeanor while on duty.
- Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
- Promotes outstanding customer relations.
- Performs other related duties as may be assigned by reporting senior.
QUALIFICATIONS:
- High school diploma or GED preferred. Technical school or formal apprenticeship may be required.
- One to two years of work experience in job dealing in person and on the telephone directly with guests would be preferable.
- Requires knowledge and skills needed to safely prepare and serve alcoholic beverages in accordance with internal policies and external regulations and/or laws.
- Requires the knowledge, skills, and abilities to work with personal computers, point of sale systems, credit card/players club card systems, cash, etc.
- Must be knowledgeable in food and beverage sanitation, guest service, cash control policies, practices, and protocols.
- Must be able to work effectively with peers, staff members, and regulatory agency personnel.
- Strong written and oral communication skills required.
- Ability to solve problems and deal with a variety of situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.