What are the responsibilities and job description for the Supervisor Operations position at Global Experience Specialists, LLC?
Assist in the coordination and development all operational aspects of all Show-Site operations, which are inclusive of Freight, Logistics and Decorating. Deliver the highest level of customer service in the most efficient manner possible. Reports directly to the Senior Operations Manager.
Responsibilities:
- Manage assigned show, or assigned area on show to ensure direct costs are at or below plan.
- Support Accounts (Level Owner, Hall Owner, Special Projects)
- In conjunction with the Operations Manager, ensure proper billing practices and proper documentation of materials, labor, and rental equipment is preformed to ensure accurate invoicing, for the purpose of capturing all revenue.
- Demonstrate an understanding of compliance requirements for OSHA, DOT and Safety Requirements, and manage teams to perform in accordance with all regulatory requirements
- Coordinate activities with vendors and facilities on assigned areas/projects
- In conjunction with the Operations Manager, review all labor calls and staffing plans on assigned event areas/projects
- Manage the labor and productivity tracking and reporting process for event areas/projects. Assist in show labor analysis.
- Manage all operations involving Union personnel within the guidelines and spirit of the current contract.
- Basic understanding of Management Rights and Manage to the agreed upon Collective Bargaining Agreement
- Performs other duties as assigned and deemed necessary of the position
Qualifications:
- College degree preferred
- Required one (1) to three (3) years in an operational environment
- Must demonstrate proficiency in basic financial and computer skills
- Strong organizational, planning and communication skills
- Must be detail oriented, excellent communicator, a team player and a self-starter understanding team goals.
Work Environment:
- Requires ability to adapt to multiple settings and shifting responsibilities
- Must be able to work under pressure
- Opportunity to work nights, weekends and at showsite
- Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
- Frequently encounters uncomfortable temperatures, dust and/or other conditions
- Requires working both alone and with others in a team atmosphere
- Requires working with union and non-union employees
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
- Competitive salaries
- 401K with company match
- Healthcare/vision/dental insurance
- Wellness benefits
- Career development program
- Employee assistance program
- Vacation time
- Community involvement opportunities
- Team activities
Education
Required- High School or better
Behaviors
Preferred- Leader: Inspires teammates to follow them
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
