Operations Manager - DEN (52443)

Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.

Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services.   

Our team is at the forefront of homeland security, safeguarding critical infrastructure and ensuring seamless airport operations at some of the largest and busiest airports in the country.

Global is an equal-opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 

Compensation & Benefits: 

• Salary $62,000 to $68,000 plus discretionary year-end bonus 
• Medical, Dental, Vision Benefits (plus AFLAC options)
• Paid Time Off (PTO)
• Employee engagement, professional development, and opportunities for advancement  
• Work environment that balances challenge with support, helping you identify strengths and grow your career
• Opportunities for community service and civic engagement

Position Overview: Has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Site Supervisor directs, plans, organizes, and coordinates with collaboration from Supervisors, the day-to-day operations of the Aviation Security Officer force.

The successful candidate will be:

• Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community
• Able to shape the future - Envision a future state aligned to the client’s needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen
• Able to deliver results – Consistently meet expectations and deliver value to our clients
• Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values
• Able to model personal excellence, integrity, and accountability – As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team.
• Able to support a culture where everyone matters, and everyone belongs
• Able to delight clients with quality services and superior experiences
• A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.

Responsibilities:

• Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies.
• Responsible for station staffing, and development of scheduling procedures, including their initial badging and in some cases licensing.
• Responsible to ensure that staffing and scheduled hours are in accordance with contractual agreement with our client.
• Evaluate station attendance and performance deficiencies and administer corrective measures in accordance with Human Resources policies.
• Administer payroll reporting within the established guidelines and deadlines.
• Ensure cost effective measures across the station.
• Responsible for station compliance relating to all reporting procedures; administer procedural changes and ensure they are communicated effectively and efficiently with staff.
• Conduct daily briefings and occasional staff meetings.
• Working with the station administrator and coordinate with the Training and Compliance department on all training (initial and recurrent) of station personnel.
• Safeguarding company equipment and vehicles.
• Provide exceptional customer service to our clients.

• Must have previous supervisory experience
• A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
• HS Diploma or G.E.D
• Must be 21 years of age or older
• Must be legally authorized to work in the United States and have IDs needed to verify
• Must have great intrapersonal skills and be able to communicate effectively at various social levels across many diverse cultures
• Willing and able to participate in a drug test (either pre-employment or random) with negative results
• Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
• Must be able to obtain and maintain a SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol
• Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority
• Must have experience working with basic office equipment (copier, scanner, fax, printer)
• Must be proficient with Microsoft Office and Outlook

Language Skills: English Proficiency required (reading, writing, and speaking)

Why Join Us?

At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company’s success and growth.  You’ll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.

Salary : $62,000 - $68,000