What are the responsibilities and job description for the Customer Service Remote Agent Position position at Global Contact Services?
Job Description:
Global Contact Services (GCS) is a long-term contractor for NYC Transit Authority (NYCTA). GCS provides 24/7/365 customer service for the NYCTA “Access-a-Ride” transportation program.
Currently, GCS is hiring Full-Time or Part-Time positions - both experienced and entry level.
The positions are primarily remote. Three days of ON-SITE training are required. There may be times when you are required to report to the office.
Positions are available for workers within a 50-mile radius of 3300 Northern Blvd, Long Island City, NY. This area includes all five boroughs, wider NY and parts of New Jersey.
Qualifications include:
Great communication - clear speaking, focused listening, note taking, data entry, friendly personality
Work ethic – Being on-time, following directions, available for overtime, shift bid flexibility
Workplace availability – Desktop computer or equivalent, quiet, comfortable space. GCS provides a headset and log-in information. Cybersecurity training is required and offered by GCS during paid training.
Paid Training classes are being filled now. Apply today.
Salary : $17 - $17