What are the responsibilities and job description for the Customer Care position at Global Channel Management, Inc.?
Company Description
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
SCHEDULE: 10am - 7pm 5 Years of Customer Care Experience Minimum of
HS Diploma • Bachelor's is Preferred Customer Centric Focus • Strong
Soft Skills • Systems Ability Communication Skills • Must be able to
multitask • Excel experience • Experience with SAP
Positional
responsibilities require extensive customer care background. Majority
of time spent processing orders but individual must understand supply
chain processes and be able to problem solve different scenarios to
maximize fill rate and customer up-time. •
Order
accuracy is imperative to avoid impacting customer up-time. Individual
needs to understand the big picture and the impact n the business and
customer.
Additional Information
$18/hr
12 months
Salary : $18