Business Systems Analyst (BSA) - CPQ/Quote-to-Cash Specialist

Title: Business Systems Analyst (BSA) with CPQ experience

Location: Santa Clara, California

Mode: Hybrid- 2 day/onsite

The Role: Drive CPQ and Quote-to-Cash Digital Transformation

Are you a seasoned Business Systems Analyst with deep, demonstrated expertise in the CPQ (Configure, Price, Quote) domain?

We are seeking a strategic and hands-on BSA to play a pivotal role in our digital transformation initiatives in Santa Clara. This role is essential for bridging the gap between Product Management, business strategy, and IT execution, ensuring our processes are standardized, automated, and scalable.

Key Responsibilities & Impact

• Requirements Expertise: Intimately engage with Product Managers to understand product goals, estimate scope, and translate complex, cross-functional business requirements into precise User Stories for development.
• Process Definition: Define, standardize, and document core business processes and playbooks, focusing on automation and efficiency within the Quote-to-Cash ecosystem.
• Project Liaison: Act as the primary conduit between business stakeholders and IT, building consensus on requirements and ensuring strategic traceability.
• Quality Assurance & UAT: Partner with QA to leverage test automation, define clear UAT scenarios, and manage the full UAT execution lifecycle, coordinating testers and ensuring timely sign-off.
• Enterprise View: Apply a broad, enterprise-wide view to identify structural issues, functional inter-dependencies, and cross-silo redundancies.

Required Skills & Experience (The Must-Haves)

• Experience: 5 years of relevant experience as a Business Analyst, Business Systems Analyst, or Product Owner.
• CPQ/QTC Domain: Demonstrated working expertise in the CPQ / Quote-to-Cash domain, including experience with process documentation and digital transformations.
• Tooling: Strong, hands-on experience with Confluence and JIRA for requirements management is highly desired.
• Platform Knowledge: Prior experience with Salesforce and/or Steelbrick CPQ is desired.
• Analytical Acumen: Expert ability in requirements analysis, elicitation, modeling, and verification, with a proven history of converting business needs into development-ready User Stories.
• Communication: Exceptional written and verbal communication skills, able to communicate appropriately and influence consensus at all levels of the organization.
• Education: College degree in Business Administration, Information Systems, or equivalent experience.

Highly Desired (Good to Have)

• Professional certifications such as PMP or SCRUM.
• Good working knowledge of Google Suite of Productivity Tools.

If you are ready to use your CPQ specialization to drive significant business outcomes and thrive in a hybrid work setting, we encourage you to apply!

Apply Now to join our team in Santa Clara!

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