What are the responsibilities and job description for the ServiceNow FSM Administrator position at Glint Tech Solutions LLC?
Title: ServiceNow FSM Administrator
Company Overview Glint Tech Solutions is a women‑owned global staffing and IT recruiting firm connecting top technical talent with leading enterprise clients across the United States and Canada.
Project Description Our client, PG&E, is seeking a ServiceNow FSM Administrator to manage and optimize the Field Service Management application. The role focuses on scheduling, mobile capabilities, and inventory management to enhance field technician performance.
Key Responsibilities Administer the ServiceNow FSM platform including upgrades and daily operations Configure and support Dispatcher Workspace for efficient task allocation Optimize Mobile Agent app for field technicians and offline use Manage work orders, assignment rules, and core data models Configure inventory and parts management functionalities
Mandatory Skills Minimum 3 years of ServiceNow Platform Administration experience Experience with dynamic scheduling and map integrations Strong knowledge of mobile workflows, dispatcher workspace, and inventory management
Nice‑to‑Have Skills Experience with utilities or enterprise‑scale environments Familiarity with ServiceNow upgrades and integrations