What are the responsibilities and job description for the Service Technician position at Glick Fire Equipment Company?
Service Technician Position Summary
Glick is a family-owned-and-operated business that employs more than 100 people throughout Pennsylvania. We offer high quality products and service for Fire & EMS companies. The Shop Technician will work Monday-Friday from 7:30am-4:00pm alongside other customer service employees to achieve optimum efficiency and excellent customer service, in keeping with the values and vision of Glick Fire Equipment.
Service Technician Job Responsibilities
- Ensure high levels of quality control to all vehicles in our care and custody
- Maintain timely customer and management contact in regard to maintenance and repair results
- Ensure a clean and safe working environment in your area, wearing all required safety equipment
- Ensure all required PA State Inspection paperwork is maintained according to state laws
- Maintain a working knowledge of, and moderate skill proficiency in, the following vehicle components and systems:
- Chassis component repair and maintenance
- Hydraulic & electrical systems, air & hydraulic braking systems
- Diesel engine repair & maintenance
- Suspension, drivetrain & steering systems
- Heating & air conditioning
- Ability to respond throughout the day to different tasks & go with the flow in a fluid environment
- Complete work orders efficiently, while utilizing Glick Fire’s computerized database
- When needed, ensure customers are greeted promptly, with respect, either in person or on the phone
Service Technician Requirements
- H.S. diploma or general education degree (GED) required.
- Minimum of 3 - 5 yrs industry experience at an automotive level or heavy-duty truck level; HD truck exp. preferred. Will consider a strong mechanical background or technical experience.
- PA Commercial Driver’s License (PA CDL) Class B with air brake & tanker endorsement encouraged.
- This is a safety sensitive position subject to US DOT Drug and Alcohol pre-employment, random, post-accident, reasonable suspicion and return to duty testing
- If applicable, must have current Medical Examiner’s Certificate (DOT Medical Card) or ability to obtain DOT Medical Card.
- PA State Inspection license – minimum of a Class 7 is encouraged.
- Maintain A/C Certification (CFC-12/HFC-134a) or must be obtained within 1 yr of start date
- Ability to lift 100 lbs with frequent lifting and/or carrying of 50 lbs.
Service Technician Benefits
- Free Medical, Dental & Vision Benefit Plan Options
- Free Short-Term Disability, Life Insurance, and AD&D Policy
- 401K retirement with company match.
- Additional Voluntary Insurances
- Company wide social events.
- Continuing Education
- Free uniform service and company swag
- Generous Time Off Package
EEO Statement
Glick Fire is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.