What are the responsibilities and job description for the Patient Access Representative/Front Office position at Glia Health Management?
Benefits:
Why Join the Team?
The Patient Access Representative (PAR) performs a combination of administrative and clinical tasks within our clinic. The PAR is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.
Essential Duties And Responsibilities
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Why Join the Team?
- Competitive Compensation
- Generous Health Insurance Coverage: Medical & Dental
- Retirement Plan - Dollar for Dollar match
- Paid Vacation Accruals
- Paid Holidays
- Paid training
- Work alongside extremely talented highly specialized doctors
- Excellent Work-life Balance
The Patient Access Representative (PAR) performs a combination of administrative and clinical tasks within our clinic. The PAR is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.
Essential Duties And Responsibilities
- Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.
- Pre-visit preparation, including historical medical records and lab, imaging, and test results. Performing data entry tasks to document patient records within clinic databases and maintaining patient files.
- Schedules follow-ups and some procedures per approved scheduling guidelines
- Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks
- Medical assisting education or other related education either in progress or completed, highly preferred
- Familiarity with electronic health records systems preferred
- Healthcare experience required
- Furnish proof of COVID-19 vaccination
- Self-motivated and desire to learn and grow in healthcare
- Strong attention to detail
- Excellent analytical and critical thinking skills
- Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
- The ability to prioritize and multitask efficiently and effectively
- Strong commitment to actively supporting an ethical working environment
- Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.
- Bilingual English/Spanish preferred
- 8 hour shift
- Monday - Friday