Dispatcher

Summary : Assists in the management of trucking and fleet operations. Duties include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight.

Essential Duties and Responsibilities:

• Coordinates trucking operations of the Texas Plant to ensure effective inbound and outbound movement of product.      
• Acts as backup for the Terminal Manager in their absence.  
• Coordinates and ensures DOT and OSHA compliance of all contract carriers.
• Coordinates with GSWP General Managers and Sales Managers on movement of product between facilities.
• Ensures that all transportation invoices are correct before releasing for payment.
• Coordinates inbound and outbound freight rates with all truckers doing business with the Texas Plant.
• Audits and ensures applicable paperwork, certifications, permits, etc., are in place for Contract Carriers.
• Enforces worker compliance with established safety rules and regulations and measures to protect safety of employees and customers and security of merchandise, property, and equipment.
• Reviews accident reports and takes actions prescribed by company policy.
• Other duties as assigned or required.

Competency :                   

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Responds promptly to customer/plant needs; Meets commitments.
• Maintains confidentiality.
• Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Inspires respect and trust.
• Understands business implications of decisions; Displays orientation to profitability; Conserves organizational resources.
• Promotes a harassment-free environment.
• Works with integrity and ethically; Follows policies and procedures; Completes administrative tasks correctly and on time.
• Adapts strategy to changing conditions; Displays willingness to make decisions; Exhibits sound and accurate judgment.
• Demonstrates accuracy and thoroughness.
• Observes safety and security procedures.
• Communicates changes effectively; Monitors transition and evaluates results; Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED (required).
• Bachelor's or associate degree in transportation or logistics (preferred).
• 2-3 years of experience as a truck dispatcher in a similar industry.
• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
• Extensive experience in customer services, as well as generating freight bills and invoices.
• Experience with Transportation Management Software (TMS), such as McLeod, JD Edwards, and Motive.
• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
• Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
• Knowledge of applicable transportation regulations and laws.
• Excellent organizational, communication, and time management skills