What are the responsibilities and job description for the Phlebotomy Supervisor position at GLH Geisinger Lewistown Hospital?
Location: Geisinger Lewistown Hospital (GLH) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes Job Summary: Join our team at Geisinger Medical Laboratories. You can find your passion for caring and innovation as a team member in our state-of-the-art laboratories. Our mission is to provide exceptional patient care through innovative, efficient, and high-quality laboratory services. Job Duties: Leads and coordinates the daily phlebotomy operations, in collaboration with Analytical Specialists, Laboratory Operations Manager and department Associate Vice President. Plans, organizes and directs the activities of section personnel to provide optimal, cost-effective delivery of services according to departmental standards of quality, productivity, and performance. Sets an example of outstanding Customer Service when interacting with all customers. Supervises technical and administrative operations for Laboratory phlebotomy staff. Maintains a staff of qualified personnel to assure quality specimen collection and services. Selects, instructs and develops employees through careful interviewing, comprehensive training, delegation, and supportive coaching. Ensures competency of all personnel. Prepares and monitors annual operating budget for section's cost centers, forecasts workload for revenue projection, meets fiscal requirements. Collaborates the planning of capital purchases and leases with the Analytical Specialist and Operations Director. Oversees section purchasing, receiving, and inventory management to reduce costs. Assures section's compliance with applicable regulations and accrediting standards. Knows and abides by Medical Laboratories policies and procedures. Successfully implements changes to operations as needed. Demonstrates receptiveness to new ideas and successfully helps others through change. Leads communication with employees through constructive techniques including regularly scheduled staff meetings. Provides appropriate recognition and acknowledgement of achievement, serves as a role model to the rest of the section team for effective communication. Actively supports the Quality Program and takes a leadership role in facilitating change to realize noticeable error reduction and service improvement related to pre-analytical quality. Provides educational direction and opportunities for all levels of staff. Actively seeks input from Analytical Specialists and staff, motivates them to seek and participate in development opportunities. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. Position Details: Experience: 8 years experience (*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years) Certified Phlebotomy Technician - American Society for Clinical Pathology (ASCP) required Geisinger Lewistown Hospital (GLH) Days Driver's license Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. Benefits of working at Geisinger: Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contributions Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more. Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance Education: High School Diploma or Equivalent (GED)- (Required) Experience: Minimum of 8 years-Relevant experience* (Required) Certification(s) and License(s): Certified Phlebotomy Technician - American Society for Clinical Pathology (ASCP), Valid Driver's License - Default Issuing Body Skills: OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and benefits for domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter. * Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.