What are the responsibilities and job description for the Office Administrator position at GLG?
GLG is seeking a polished, proactive, and highly organized Office Administrator to serve as the first point of contact in our office while also supporting office operations, data-driven projects, and administrative initiatives. Sitting at the front desk, this role is a visible and trusted presence responsible for creating a welcoming, professional environment and ensuring the office runs smoothly day to day.
The Office Administrator is a culture and brand ambassador who balances front-of-house excellence with behind-the-scenes ownership. In addition to reception and administrative responsibilities, this role will partner closely with Office Operations, Facilities, HR, and Finance on projects that require strong judgment, advanced Excel skills, and attention to detail.
This is a great opportunity for an experienced administrative professional looking to take on broader responsibility, increased ownership, and meaningful project work in a fast-paced, people-centered environment.
The Office Administrator reports to the Office or Facilities Manager and will play a key role in supporting office operations, coordinating events and meetings, and driving improvements through process and data.
Key Responsibilities
Front Desk & Guest Experience
Benefits: All U.S. GLGers also have access to benefits such as:
The anticipated hiring base salary range for this role is:
$68,200—$72,000 USD
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
The Office Administrator is a culture and brand ambassador who balances front-of-house excellence with behind-the-scenes ownership. In addition to reception and administrative responsibilities, this role will partner closely with Office Operations, Facilities, HR, and Finance on projects that require strong judgment, advanced Excel skills, and attention to detail.
This is a great opportunity for an experienced administrative professional looking to take on broader responsibility, increased ownership, and meaningful project work in a fast-paced, people-centered environment.
The Office Administrator reports to the Office or Facilities Manager and will play a key role in supporting office operations, coordinating events and meetings, and driving improvements through process and data.
Key Responsibilities
Front Desk & Guest Experience
- Serve as the first point of contact for all employees, guests, clients, and candidates, delivering a warm, professional, and polished experience.
- Anticipate employees and guest needs and coordinate with internal stakeholders to ensure a seamless arrival and visit.
- Research and prepare for guest arrivals to create a thoughtful, personalized experience.
- Coordinate closely with building security to manage visitor access and streamline check-in processes.
- Maintain accurate employee, visitor, and guest logs and uphold office security standards.
- Provide full front desk coverage including answering and routing phone calls, managing messages, and serving as backup support for other offices as needed.
- Maintain conference room calendars, proactively resolving conflicts and ensuring rooms are prepared in advance of meetings and events.
- Act as a central coordinator for vendors, office services, outgoing shipments, mail circulation, business cards, and office supplies.
- Support facilities operations, including fire drills, health and safety initiatives, and office-wide communications related to facilities matters.
- Maintain cleanliness and organization of reception, break, mail, and storage areas; assist with breakroom stocking and daily office upkeep.
- Lead and support administrative and operational projects, including tracking, reporting, and process improvement initiatives.
- Use Excel extensively to manage logs, trackers, budgets, invoices, headcount lists, vendor data, and other operational datasets.
- Create and maintain spreadsheets using formulas, pivot tables, lookups, and formatting to support office operations and decision-making.
- Identify opportunities to streamline workflows, improve data accuracy, and enhance the guest and employee experience.
- Assist Finance by submitting invoices, receipts, and expense documentation into the accounting system for approval.
- Partner with HR on onboarding logistics, including badge access, day-one coordination, and new hire readiness.
- Collaborate closely with the Facilities team, Executive Assistants, and other administrative partners to support operational and business needs.
- Provide catering coordination, ordering, setup, and breakdown for meetings and events as needed.
- Issue badges and coordinate access for new hires, contractors, and visitors in accordance with building requirements.
- Serve as a knowledgeable local resource for guests and employees, including transportation, dining, and nearby amenities.
- Contribute ideas and solutions to enhance the office environment and guest experience.
- Support office events, quarterly meetings, and team initiatives as needed.
- Dependable, punctual, and professional with a strong commitment to in-office work (full-time, on-site role).
- Bachelor’s degree preferred.
- 3 years of administrative, office management, or customer-facing experience.
- Advanced proficiency in Microsoft Excel (formulas, pivot tables, data tracking); strong skills in Outlook, Word, and PowerPoint required.
- Strong organizational, multitasking, and prioritization skills with exceptional attention to detail.
- Excellent written and verbal communication skills with the ability to interact confidently across all levels of the organization.
- Comfortable working independently, exercising judgment, and managing multiple responsibilities simultaneously.
- Flexible to work overtime or occasional weekends when required.
- Ability to lift up to 30 lbs and remain seated or standing for extended periods.
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
The anticipated hiring base salary range for this role is:
$68,200—$72,000 USD
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Salary : $68,200 - $72,000