What are the responsibilities and job description for the Director-Business Development position at Glenwood Behavioral Health?
ESSENTIAL FUNCTIONS:
- Work closely with hospital discharge planners, social workers, case managers, physicians, and management, as well as provide education staff to generate referral sources.
- Work collaboratively with all levels of facility and division sales leadership to support the organization's mission and revenue goals by selling of service line attributes, processes, and outcomes to consumer, physician and market facility groups/individuals.
- Collaborate with facility and division leaders to evaluate, analyze, and interpret market utilization data for facility service lines.
- Build a strong collaborative relationship with admissions/intake.
- Develop and implement comprehensive internal and external marketing plan that would increase revenues and profits for facility.
- Ensure that referral priorities are identified and in line with the vision and strategic goals of the organization.
- Expeditiously document all activity in company Customer Service Manager (Salesforce).
- Evaluate, analyze, and interpret market demographics, including population, age, gender, race, and projected trends for patient populations.
- Execute referrals and retention strategies/plans effectively, continuously modifying strategies and plans to ensure quality outcomes and results for referrals sources and facility.
- Successfully close new referral sources and complete face-to-face meetings with referral sources ensuring a thorough understanding of services available. Complete follow-up meetings as necessary.
- Prepare and present regular reports, identifying trends, additional referral opportunities, and obstacles to retention and growth.
- Provide staff management to include hiring, development, training, performance management, and communication to ensure effective and efficient department operation.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor's degree required. Master's degree preferred.
- Experience may be accepted in lieu of degree as approved by VP of Business Development.
- Five or more years related experience in healthcare development role required.
- One or more years supervisor experience required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.