Manager Business Office

Salary: $65,000 - $80,000/Yr.

Schedule: Monday - Friday 8:00pm - 5:00pm

We are seeking an experienced and results-driven Business Office Manager to lead our facility's revenue cycle operations, including billing, collections, cash posting, accounts receivable management, and business office staff.

Qualified candidates must have at least 2 years of hospital business office and AR management experience. The ideal candidate has a strong background in all aspects of healthcare revenue cycle operations, team leadership, and driving cash collections while reducing outstanding receivables and improving financial performance.

This is a remote position. Candidates residing in the Northeastern United States are strongly preferred.

Geisinger Behavioral Health Centers provide inpatient psychiatric treatment for adolescents and adults in Moosic and Danville Pennsylvania.We are committed to maintaining a culture that is grounded in respect, trust and safety as we proudly improve the lives and well-being of the Pennsylvanians. We achieve this by recognizing how our personal experiences shape our interactions with others and by valuing the unique perspectives of our team members, learners, patients, and the communities we serve.

Essential Functions

• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
• Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
• Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
• May include managing and directing subordinate staff to identify goals and objectives.
  
  

Education/Experience/Skill Requirements

MANAGER – BUSINESS OFFICE

• High School diploma or equivalent required.
• Some college course work preferred.
• Two or more years’ job-related experience required. Preferably in a hospital setting. Behavioral Health experience a plus.
• One or more years’ supervisory experience required
• Strong revenue cycle technical skills required.
  
  

Licenses/Designations/Certifications

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.
  
  

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT