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Residential Program Manager

Glenkirk
Northbrook, IL Full Time
POSTED ON 2/27/2026 CLOSED ON 3/31/2026

What are the responsibilities and job description for the Residential Program Manager position at Glenkirk?

Job Overview

As a Residential Program Manager at Glenkirk, you will take a leadership role in overseeing the operations and management of our residential programs. Your responsibilities will include program development, staff supervision, and ensuring the delivery of high-quality services to individuals in our care. This position requires a strong combination of organizational, managerial, and interpersonal skills.

Key Responsibilities

  • Program Development and Implementation:
    • Develop and implement residential programs that align with the organization's mission and goals.
    • Ensure programs meet regulatory requirements and industry standards.
  • Staff Supervision and Development:
    • Supervise, train, and mentor residential staff, providing guidance and support.
    • Conduct regular performance evaluations and facilitate professional development opportunities.
  • Client Support and Advocacy:
    • Collaborate with case managers, healthcare professionals, and other stakeholders to ensure comprehensive support for residents.
    • Advocate for the needs and rights of residents, promoting a person-centered approach.
  • Budget Management:
    • Oversee budgetary aspects of residential programs, including expenses, resource allocation, and financial reporting.
    • Identify cost-saving measures without compromising the quality of services.
  • Quality Assurance:
    • Monitor and evaluate program outcomes, identifying areas for improvement and implementing corrective actions.
    • Conduct regular audits to ensure compliance with internal policies and external regulations.
  • Crisis Management:
    • Develop and implement crisis intervention and response protocols.
    • Provide guidance to staff in managing challenging situations and emergencies.
  • Community Engagement:
    • Establish and maintain positive relationships with the local community, service providers, and relevant agencies.
    • Promote community integration initiatives for program participants.
Qualifications

  • Bachelor's degree in a related field (Social Work, Psychology, Human Services, etc.) required.
  • Certification as a QIDP or eligibility for QIDP certification.
  • Previous experience in program management, preferably in a residential or similar setting.
  • Knowledge of applicable regulations and standards for residential programs.
  • Strong leadership and team-building skills.
  • Excellent communication and problem-solving abilities.

Benefits

  • Annual salary range of $60,000 to $65,000.
  • Health, dental, and vision insurance options.
  • Retirement savings plan.
  • Professional development and training opportunities.
  • A dynamic and inclusive work environment committed to making a positive impact on the lives of individuals in our care.

Salary : $60,000 - $65,000

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