What are the responsibilities and job description for the Clinical Front Desk position at Glendora?
Seeking a diligent, self-motivating, and personable front office medical assistant who is willing to learn and grow with the practice.
Typical responsibilities include:
- Obtaining referrals and authorizations
- Verifying insurance eligibility for patients
- Scheduling patient's appointment
- Responding to inquiries from insurance companies and patients
- Submitting prior authorizations for patient medications
- Maintaining surgery schedule for physician(s)
- Completing data entry of all patient demographics, guarantor, and insurance information
- Working with billing staff to identify action plans to address billing errors that result from registration and eligibility activities
- Handling fax distribution to include but not limited to: Urgent MD faxes, referrals, medical records and Rx refills
- Help collect patient balances and post payments
Qualifications and skills:
- Experience with medical insurance, including HMO and PPO plans
- Intermediate knowledge of computer systems, including EHR and general principles of medical record documentation
- Excellent communication skills to interact with patients, physicians, office staff
- Outstanding time management and organization skills
- Empathetic of patient needs and concerns
- Bilingual in Spanish is preferred
Pay: $21.00 - $23.00 per hour
Application Question(s):
- How long do you planning on staying in this position?
- Are you okay to work 3 days Glendora and 2 days Arcadia clinics weekly?
- How many years of clinical front desk experience do you have?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
- Insurance verification: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $21 - $23