Collision Center Receptionist

Welcome to Glenbrook Chrysler Dodge Jeep Ram, where we believe exceptional service starts the moment someone walks through our doors or picks up the phone! We're looking for a bright and welcoming Collision Center Receptionist to be the first point of contact for our valued customers in Fort Wayne, Indiana. Imagine being the friendly voice and smiling face that sets the tone for a positive repair experience. You'll play a crucial role in ensuring our customers feel heard and cared for, managing the initial flow of communication and administrative tasks that keep our collision center running smoothly. If you have a knack for organization, a positive attitude, and enjoy helping people, you'll fit right in. We're excited to find someone who is eager to learn, contribute to our team, and help us deliver outstanding service to our community.

Salary Range: $15.00 - $18.00 per hour

Hourly Base Salary Based on Experience

High school diploma or equivalent.

Previous receptionist or customer service experience is a plus.

Familiarity with automotive terminology and repair processes is preferred.

Excellent communication and interpersonal skills.

Proficiency in basic computer applications (e.g., Microsoft Office Suite).

Strong organizational skills and attention to detail.

Ability to manage multiple tasks in a busy environment.

Greet and welcome customers to the collision center in a warm and friendly manner.

Answer incoming phone calls, determine the caller's needs, and direct them to the appropriate personnel or department.

Schedule appointments for vehicle assessments and repairs.

Maintain a clean and organized reception area.

Assist customers with initial paperwork and information gathering.

Provide administrative support to the collision center team as needed.

Handle customer inquiries and provide basic information about services offered.