What are the responsibilities and job description for the Golf Course Club Manager position at Glen Hills Golf?
Job Description: Glen Hills Golf Course Club Manager
Location: Glenwood City, Wisconsin
Full-Time, 9-Month Seasonal Position (Feb-Oct)
Reports To: Board of Directors
Salary: commensurate with experience
Application Deadline: Open until filled
Position Overview
Glen Hills Golf Course, located in the scenic community of Glenwood City, Wisconsin, is seeking a dedicated and enthusiastic Club Manager to lead the daily operations of our golf facility. This 9-month seasonal position requires a hands-on leader with a deep understanding of golf operations, tournament management, food and beverage services, point-of-sale (POS) systems, accounting, and business management. The Club Manager will ensure an exceptional experience for members, guests, and tournament participants while driving the success of the club.
Key Responsibilities
- **Golf Operations Management**:
- Oversee all aspects of daily golf course operations, ensuring a welcoming and high-quality experience for players.
- Plan, promote, and execute golf tournaments, handling scheduling, registration, and coordination with players and sponsors.
- Collaborate with the grounds crew to maintain course quality and player satisfaction.
- **Food and Beverage Operations**:
- Manage food and beverage services, including menu development, inventory control, and quality assurance.
- Ensure compliance with Wisconsin health, safety, and alcohol regulations.
- Train and supervise F&B staff to deliver outstanding customer service.
- **Financial and Administrative Duties**:
- Manage budgeting, financial reporting, and basic accounting tasks to ensure fiscal responsibility.
- Oversee POS systems for accurate transaction processing and financial reporting.
- Monitor and grow revenue streams, including memberships, green fees, and F&B sales, to meet financial objectives.
- **Staff Leadership**:
- Supervise a team of 10–15 seasonal staff members, fostering a positive and professional work environment.
- Recruit, train, and schedule staff to ensure adequate coverage during peak and off-peak periods.
- **Customer and Community Engagement**:
- Build strong relationships with members, guests, and the Glenwood City community.
- Promote the golf course through marketing initiatives, community events, and local partnerships.
- Address customer inquiries and resolve issues promptly and professionally.
- **Business Development**:
- Identify opportunities to increase revenue through memberships, tournaments, and ancillary services.
- Develop strategies to enhance the club’s reputation and financial performance.
Qualifications
- **Required**:
- Proven experience in golf course or club management, with strong knowledge of golf operations and tournament coordination.
- Expertise in food and beverage management, including inventory control and staff supervision.
- Proficiency with POS systems and basic accounting practices.
- Strong business acumen with experience in budgeting and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays, during the 9-month season.
- **Preferred**:
- Bachelor’s degree in business administration, hospitality management, or a related field.
- PGA, CMAA, or ServSafe certification.
- Experience with marketing and community engagement in a golf or hospitality setting.
**Work Environment**
- The Club Manager will work in a dynamic environment, dividing time between the clubhouse, office, and outdoor areas of the golf course.
- The position requires flexibility to work evenings, weekends, and holidays during the golf season.
- Physical requirements include standing, walking, and occasionally lifting up to 25 lbs for event setup or inventory management.
**Benefits**
- Tips and incentives
- Paid time Off
- Golf Discounts
- Phone stipend
Job Types: Full-time, Contract, Seasonal
Benefits:
- Paid time off
Work Location: In person