Manager, Import / Export

The Manager, Import / Export will be responsible for managing day-to-day import and export operations, logistics, and compliance. The person in this role will lead all aspects of inventory and warehousing related to imported products. In conjunction with the Senior Manager, support International Trade compliance audits, organizing, and retaining proper import and export documentation. Respond to product information and availability inquiries, inventory control, purchase orders, receiving, AP Support, and complaint resolution. Occasional travel may be required.

ABOUT THE COMPANY:

 Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $3.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA.

Founded in 1890, Glen-Gery Corporation is one of the nation’s largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada and the United Kingdom. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply center/retail locations, and 3 Design Studios.

DUTIES AND RESPONSIBITIES:

Import Warehouse and Inventory

• Lead all aspects of inventory management for import products and the corresponding logistics
• Conduct and manage regular cycle counts and full inventory audits.
• Set, incorporate, and report on Inventory related KPI’s.
• Propose strategies to reduce costs and improve procedures of supply chain logistics as relates to inventory control.
• Organize and manage stock takes and participates in inventory management, including managing aged inventory.

Logistics and Compliance

• Work with Senior Manager to compose, maintain, train on, and enforce company policy and procedures relating to international trade.
• Manage and maintain relationships and compliance with Vendors/Forwarders/Customs Brokers/suppliers/staff and communications between foreign vendors/customers and Glen-Gery/Brickworks to approve confirmation of freight and understand delays that may occur along with ability to communicate impact of delays.
• In partnership with the Pricing department, participate in the annual review of import/export costs, quotes, price, shipment booking, and margin to maximize volume and profit.
• Ensure proper processing of purchase orders and arrange logistics for import/export into and out of the US. Track order availability dates and shipping containers.  Track ETD, ETA dates and ensure accuracy of Buy, Sell, Move (BSM) software
• Working with the Senior Manager, participate in tariff determinations and audits.
• Participate in Preparing/Review of import/export documentation, processing of invoices.
• Oversee, Process, and review foreign vendor and freight company invoices.
• Communicate with warehouses on storage planning, container deliveries, verification of container contents to packing list, and organizing resources against schedules during busy periods.

Quality Control, Product Knowledge and Customer Service

• Obtain, organize, distribute information, and train on product availability, pricing, and any technical information required from foreign vendors.
• Will help to develop, implement and maintain processes and procedures for quality control and assurance of imported products.
• Respond to product inquiries from sales department and support/train customer service teams on Import products. Respond to import complaints.
• Produce reports for month end such as invoice registers, price exceptions, marginal contributions, and sales volumes/trends Vs. history.
• Assist with Glen-Gery customer order backlog management and lead-times.
• Take lead on negotiating settlement of any Glen-Gery customer complaints against imported products.

REQUIRED SKILLS/ABILITIES:

• Proficient in Microsoft Office; proficient in job specific software applications preferred.  Experience with Salesforce CRM software preferred.
• Firm understanding of global and domestic supply chains, warehouse and inventory best practices.
• Experience with laws and regulations controlling the export and import of goods, products, information between the United States and foreign countries, preferred.
• Ability to understand and convert foreign currency and unit of measurement.
• Understand and participate in tariff code determination and record retention.
• Ability to respond promptly and professionally to vendor or freight forwarder needs; identify and resolve problems in a timely manner, as well as develop or update processes and procedures to prevent future issues.
• Ability to communicate clearly and muti-task shifting priorities is required.

QUALIFICATIONS:

• Minimum 6-10 years warehousing, inventory and supply chain experience.
• 4 years shipping and/or logistics experience in a lead role required. 
• Bachelor’s degree in a related business field preferred. 

This job description is not intended to be all-inclusive and as such, the employee will be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.

Equal Opportunity Employer