RECEPTIONIST CLERK

GLEAMNS Human Resources Commission, Inc.

JOB DESCRIPTION

Job Title: Receptionist/Clerk

Department: Head Start

Reports To: Center Coordinator

Status: Non Exempt

Date Approved: July 2016

Approved By:

PRIMARY PURPOSE or JOB SUMMARY

Responsible for receptionist duties relating to operating the PBX telephone system, greeting visitors, and providing clerical support to Center staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Receive, screen and route telephone calls to appropriate destination.

2. Greet visitors and staff in a professional and courteous manner and direct them appropriately.

3. Perform clerical activities, such as typing, filing, scheduling, and processing mail.

4. Maintain various listings and records, such as pertaining to long distance calls.

5. Perform simple accounting tasks as required.

6. Perform other related work and acquire related job skills as required by management.

ACCOUNTABILITY

For professional and courteous treatment of all callers and visitors and for quality and timeliness of work.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

High School Diploma or a combination of education and experience commensurate with the Job Description.

Minimum one-year related work experience in an office environment.

Valid South Carolina Driver’s License

EQUIPMENT AND MACHINES

Personal computer, PBX switchboard, Office equipment

WORKING CONDITIONS

ADDITIONAL COMMENTS

Must have knowledge of basic elements of correct English usage, spelling, vocabulary, grammar, punctuation, and arithmetic; principles of letter and report writing; and filing systems.

Must have ability to communicate with a variety of people, work independently, and maintain strict confidentiality of program data. Must be cooperative and display a positive attitude towards working as a team with other staff members. Must exercise discretion and sound judgment in the performance of assigned duties.

DISCLAIMER

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required and the responsibilities of the position may change.