Site Manager

JOB SUMMARY:

Under the general supervision of the Regional Director, provides assistance in the daily operations of the Business Services Center, at all times striving to meet or exceed the requirements and expectations of the customer’s employees in their requests. Consistently works in an enthusiastic, positive, motivated, professional, detail- and deadline-oriented manner, with an ongoing commitment to increasing customer satisfaction.

ESSENTIAL FUNCTIONS:

• Assists in the preparation of work schedules and coordinating workflow throughout the BSC.
• Act as a liaison between the customer our company.
• Understand the use of mail, copying, faxing, binding and other on-site equipment and be able to provide support in the completion of tasks for the customer.
• Provides cross-training to staff and assists in staff evaluations and promoting their individual growth within a team environment.
• Work with vendors to maintain equipment and insure optimal performance.
• Identifies and meets or exceeds the requirements of all requests for services.
• Evaluates and ensures the quality and accuracy of all materials and completed requests.
• Checks, cleans, and supplies all BSC and convenience copiers and fax machines according to the daily schedule. Keeps equipment and work areas clean and orderly.
• Helps with Hospitality needs
• Coordinates and/or assists in interoffice duties including drop box runs, rush pick-ups, sorting and delivering of mail, faxes, and completed projects.
• Maintains accurate tracking of jobs, pick-ups/deliveries and other documentation.
• Monitors supplies and notes when re-orders are needed.
• Assists with records as needed

ADDITIONAL RESPONSIBILITIES:

• Provides support for switchboard/receptionist duties as requested.
• Assists in housekeeping/office moves as contracted with the customer.
• Assists in the move, storage, and retrieval of records and files as needed.
• Performs other related duties as assigned.

QUALIFICATIONS:

• High school diploma, or equivalent.
• Excellent communication skills
• Previous experience in a leadership capacity and/or demonstrated leadership abilities.
• Ability to work cooperatively and communicate effectively.
• Work involves quality control and a strong attention to detail.
• Work involves varying degrees of standing, walking, bending, lifting, and repetitive motion. In addition, must be able to lift 50 lbs. with or without reasonable accommodation.