What are the responsibilities and job description for the Customer service lead/FOH Supervisor position at Glaze Teriyaki?
About Glaze:
Give your customer service skills an edge and show off your aptitude for teamwork—get ready to grow at Glaze! Regardless of prior experience, this could be your opportunity to develop the necessary experience to move up the ladder in today’s fast-paced world. We offer part-time or full-time work schedules based on your needs and the needs of the restaurant. At Glaze, we’re all about promoting from within and we’re actively seeking the next generation of born leaders.
Our culture is rooted in the idea that prosperity comes from within our own organization. We believe in our people. We nurture your potential and we work together to grow together. We give our people the tools to explore the business, challenge themselves, and learn from experience. We believe everyone belongs and treat everyone with respect—from our employees and partners to our guests.
Job Description:
Are you looking to be a part of a great work environment? Do you have restaurant supervisory experience? In this position, you’ll assist the restaurant manager in executing customer facing store operations during your shift. You will lead by example and uphold restaurant and department of health policies. Get ready to challenge yourself and set the tone for great customer experiences. Apply today with your resume and relevant job experience! Customer service lead is not responsible to manage employee performance or be responsible for disciplinary action regarding employee performance
Restaurant Supervisory experience is preferred but not required.
Responsibilities:
- Supervise restaurant operation, including adherence to health regulations
- Build and maintain guest relationships to drive repeat business
- Collaborate with the team to create and foster a positive, professional work environment
- Welcome customers with a great first impression
-Help train new hires
Requirements:
- Restaurant Supervisory experience preferred
- Confidence in your people skills and hospitality
- Calm under pressure in a fast-paced environment
- Motivated self-starter who is flexible and can think on their feet
Benefits we offer:
- Sick pay
- Free Glaze during shifts
- Paid Breaks
- Wage Range $16.50-$20 hourly
Glaze Embraces Diversity:
Glaze is committed to joining those working to break down the systemic racial barriers that have limited progress for specific races and types of people in our country. We offer equal opportunities for employment and a safe, inclusive work environment for all of our employees. Diversity and inclusion are critical to our success and we seek to recruit, develop and retain the most talented employees from a diverse pool of candidates. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work will be.
Salary : $17 - $20