What are the responsibilities and job description for the Glazer position at Glaze Donuts?
Job Overview
Glaze Donuts is looking for a friendly, reliable, and upbeat Glazer to join our store team. In this role, you’ll focus on providing excellent customer service, keeping the store organized, and helping our customers have a great experience.
You’ll be the face of Glaze Donuts—greeting customers, taking orders, serving donuts and coffee or other beverages, and keeping the store clean, organized, and inviting. We value team members of all backgrounds and life experiences. Whether you’re looking for a flexible schedule, a new role, or a fun place to work, we welcome your positive attitude and reliability.
Hours / Schedule
- Full-time: 6:00 AM – 6:00 PM
- Part-time: 6:00 AM – 6:00 PM (hours vary depending on the schedule)
- Shift schedules are posted in advance and may vary day to day
- Weekend and occasional holiday work required
Key Responsibilities
- Greet and assist customers warmly, creating a friendly and welcoming experience
- Serve donuts and prepare coffee and other beverages according to company standards
- Take customer orders and handle transactions accurately using our POS system (TOAST)
- Answer questions about menu items, flavors, and drink options
- Maintain a clean, organized, and inviting store environment, including counters, displays, and seating areas
- Follow daily staff checklists to ensure consistent store operations and cleanliness
- Promote menu items and upsell donuts, coffee, and drink specials in a friendly, natural way
- Restock donuts, cups, napkins, and supplies throughout the shift
- Assist team members as needed to keep operations running smoothly
- Open the store as early as 6:00 AM when scheduled
Skills & Qualifications
- Reliable, responsible, and punctual
- Positive, upbeat, and customer-focused attitude
- Strong time management skills to handle busy periods efficiently
- Experience in retail, food service, or customer service is a plus, but not required
- Ability to follow checklists and store procedures consistently
- Basic math skills for cash handling and order processing
- Comfortable working early mornings, weekends, and varying shifts
- Enjoys working with a team in a fast-paced, friendly environment
Why Join Glaze Donuts?
- Flexible scheduling to fit your lifestyle
- A supportive, welcoming team environment
- Opportunities for growth and advancement
- The chance to brighten customers’ day with great service and a smile
Requirements
- Reliable transportation
- Strong time management abilities to prioritize tasks effectively in a fast-paced environment
- Excellent sales skills with the ability to upsell menu items
- Exceptional customer service skills to foster positive interactions with patrons
- Previous barista or coffee experience is highly desirable
- Experience in food preparation and food service operations is beneficial
- Basic math skills for accurate cash handling and retail math applications
- Join our team where your passion for coffee and customer service can shine!
- Ability to work in-person at the assigned store location, including early mornings, weekends, and varying shifts
Job Types: Full-time, Part-time
Pay: $15.92 - $18.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $16 - $18