What are the responsibilities and job description for the Dealership Service booker position at Glassman Automotive Group?
Overview
We are seeking a dynamic and customer-focused Dealership Service Booker to join our team. The Service Booker ensures repairs are completed, closes repair orders, and carries out additional assignments as set forth by the Controller.Responsibilities:
- Review repair orders written for proper completion, accuracy, and legibility according to the dealership guidelines prior to closing.
- Return improperly completed repairs to the person originating the document for correction and/or completion as necessary.
- Determine and enter the applicable labor operation codes, failure codes, parts stamps, and/or other administrative data required and enter them onto the repair orders.
- Interpret and translate Technicians comments into damage codes/operation codes.
- Work alongside the parts department and the service director to check repair orders against the vehicles service history to avoid making duplicate claims
- Assist management with special projects, audits, reports, etc., as requested.
- Compute and record totals of transactions.
Qualifications:
- High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
- Excellent communication skills both oral and written.
- Proper email and telephone etiquette.
- Intermediate level of competency using Microsoft Office Suite
Appply within!
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $23 - $28