Office Manager

Office Manager

South Park, Seattle, WA

Part-Time (28–32 Hours Per Week)

On-Site

About Glass Eye Studio

Glass Eye Studio is a Seattle-based glass art manufacturer, retailer, and wholesale supplier. We create handcrafted glass ornaments, gifts, memorial products, and custom projects sold through our website, wholesale accounts, galleries, and specialty retailers nationwide.

We are a small business with a collaborative team and a hands-on culture. We are seeking an organized, technologically capable Office Manager who can help keep information, systems, and operations running smoothly across the company.

Position Overview

This role serves as the administrative and organizational hub of the company.

The Office Manager helps coordinate information between customer service, inventory, shipping, accounting, production, and ownership. The position requires someone who is highly organized, detail-oriented, comfortable with technology, and able to manage multiple priorities simultaneously.

We are not looking for someone whose experience is limited to answering phones and basic clerical work. We are looking for someone who enjoys learning systems, solving problems, organizing information, and helping a small business operate more effectively.

Responsibilities

Administrative Operations

• Manage company records and administrative documentation.
• Maintain organized digital and physical filing systems.
• Coordinate office procedures and administrative projects.
• Assist with vendor management and operational recordkeeping.
• Track permits, licenses, insurance certificates, and business documents.

Inventory & Shopify Support

• Assist with inventory tracking and reconciliation.
• Help maintain inventory accuracy across Shopify and internal systems.
• Investigate inventory discrepancies and assist with corrective actions.
• Maintain organized product and inventory records.

Reporting & Data Management

• Generate reports from Shopify and other business systems.
• Organize operational data and management reports.
• Maintain accurate information across multiple platforms.
• Assist ownership with tracking key business metrics.

Accounting & Administrative Support

• Coordinate accounts payable documentation.
• Track invoices and vendor information.
• Support bookkeeping and accounting processes.
• Organize records for accountants and management review.

Human Resources Support

• Maintain employee files and documentation.
• Assist with onboarding and offboarding.
• Support payroll administration and recordkeeping.
• Help maintain compliance-related records.

Customer Service & Account Support

• Support wholesale and retail account administration.
• Ensure customer inquiries are tracked and addressed.
• Help maintain account documentation and communication records.

Required Qualifications

• Minimum 3 years of office management, administrative, operations, or project coordination experience.
• Experience working in a fast-paced small business environment preferred.
• Strong organizational and follow-through skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously.

Technology Requirements

Candidates must demonstrate strong comfort with technology and software systems.

Experience with several of the following is preferred:

• Shopify or similar e-commerce platforms.
• QuickBooks Online or comparable accounting software.
• Google Workspace.
• Microsoft Office.
• Spreadsheet reporting and analysis.
• CRM, project management, or inventory software.
• Cloud-based document management systems.

The ideal candidate enjoys learning new software and can quickly adapt to changing systems and processes.

Who Will Be Successful

This role is ideal for someone who:

• Is highly organized and detail-oriented.
• Learns new technology quickly.
• Takes ownership of their work.
• Communicates clearly and professionally.
• Enjoys improving systems and processes.
• Can work independently without constant direction.
• Understands that small businesses require flexibility and teamwork.

Compensation

$30–$38 per hour depending on experience and qualifications.

Approximately 28–32 hours per week.

Opportunity for expanded responsibilities and increased hours as the company grows.