What are the responsibilities and job description for the Glass technician position at Glass America?
Company Description
Glass America, founded in 1999 and based in Chicago, Illinois, is one of the nation's largest independently-owned automotive glass repair and replacement companies. The company provides a comprehensive range of services for repairing and replacing auto glass across various vehicle types, including commercial and passenger vehicles, for both domestic and foreign makes and models. With a strong focus on quality and customer satisfaction, Glass America is a trusted leader in the industry.
Role Description
We are seeking a skilled Glass Technician for a full-time, hybrid role based in Bentonville, AR, with some flexibility for work-from-home tasks as applicable. As a Glass Technician, you will install, repair, and replace automobile glass for a diverse range of vehicles, ensuring the highest standards of safety and craftsmanship. Additional responsibilities include performing inspections, maintaining inventory, and providing exceptional customer service to ensure client satisfaction. This role requires adherence to industry safety guidelines and company quality standards.
Qualifications
- Technical skills in auto glass repair and replacement, including windshield installation and chip repair
- Familiarity with safety protocols and tools used in automotive glass servicing
- Strong problem-solving skills and attention to detail
- Ability to communicate effectively with customers and team members
- Prior experience in the automotive or glass repair industry is a plus
- Valid driver's license and a clean driving record
- High school diploma or equivalent; additional certification in automotive services is an advantage
- Willingness to work in both on-site and remote settings as needed
- possible relocation assistance for the right candidate