What are the responsibilities and job description for the Glass technician position at Glass America?
Company Description
Glass America, established in 1999 and headquartered in Chicago, Illinois, is one of the nation's largest independently-owned automobile glass repair and replacement companies. The company offers comprehensive glass repair and replacement services for vehicles of all makes, models, and years, including both domestic and foreign, as well as commercial and passenger vehicles. Glass America prioritizes quality craftsmanship, customer satisfaction, and exceptional service in all its operations, making it a trusted name in the industry.
Role Description
This is a full-time hybrid role for a Glass Technician, located in Rosenberg, TX, with some work-from-home flexibility. The Glass Technician will be responsible for the inspection, repair, and replacement of automobile glass for various vehicle types. Responsibilities also include evaluating damages, ensuring proper installation, maintaining tools and workspaces, interacting with customers, and adhering to safety and quality standards. Technicians are expected to provide excellent customer service and ensure efficient, high-quality work daily.
Qualifications
- Proficiency in automobile glass installation, repair, and replacement techniques
- Technical skills, including knowledge of tools, adhesives, and materials used in auto glass services
- Strong customer service, communication, and problem-solving skills
- Attention to detail and adherence to safety and quality standards
- Ability to work independently with strong time management and organizational skills
- A valid driver’s license and a clean driving record
- High school diploma or equivalent; additional technical training is a plus
- Previous experience in auto glass services or automotive repair is preferred