What are the responsibilities and job description for the Order Entry Specialist position at Glantz?
1,000 Sign-On Bonus
Company Bio
Glantz, a Family-owned national wholesale sign supply leader since 1906, strategically operates in 25 US markets. We live by our CORE Values every day, and strongly commit to the daily development and promotion of our employees. Our competitive benefit package includes a $1,000 referral bonuses, paid Short & Long Term Disability, a generous PTO plan, and 401K with matching. Voted Best Places to work in Kentucky 2022!
Job Summary
Provides service to walk-in customers and customers by phone. Takes and processes orders, answers questions, solves problems, quotes prices and delivery specifications, and assists outside sales team.
Essential Duties and Responsibilities
- High Inbound/Outbound customer call intake
- Direct Customer Service and support
- Verifies the availability of product and delivery method or additional services including placing orders with vendors
- Enters orders and completes order processing
- Will review reports, create and keep records, and problem solve reporting variances/exceptions to determine cause and offer solutions
- Solicit sale of new or additional products and assists outside salespeople in generating customer quotes
- May fill in for other positions such as delivery in the event the branch is shorthanded
Education and/or Experience
High school diploma or general education degree (GED); or one to three years of related customer service experience and/or training; or an equivalent combination of education and experience.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $19 - $21