What are the responsibilities and job description for the Field Service Technician position at Gladwin Machinery Solutions, LLC?
Metal Fabrication Equipment Distributor Seeking Skilled Field Service Technician
Gladwin Machinery Solutions, LLC, is a leading distributor of top-tier metal fabrication equipment. Our brands are widely recognized as the leading brands in the industry and we back them up with the best service organization in the industry. We are looking for a dedicated, highly skilled individual to join our team for a long-term career opportunity. This role involves installing, commissioning, training, maintaining, and repairing our equipment brands across Wisconsin and Michigan's Upper Peninsula.
Key Responsibilities:
- Provide expert-level technical support, including machine installations, customer training, and equipment demonstrations
- Troubleshoot and resolve customer issues, from diagnosis to repair
- Work independently and collaboratively within our service team
Qualifications:
- Strong background in electronics/electrical, hydraulic, and mechanical systems
- Proficiency with PCs, industrial controls, and PLCs
- Ability to interpret electrical schematics and assembly drawings
- Comprehensive knowledge of mechanical, electro-mechanical, servo-electric, electrical, and hydraulic systems
- Self-motivated with a professional, customer-focused approach
- Experience in metal fabrication or machining is a plus
While we prefer candidates with extensive experience, we offer a robust training program for highly motivated individuals with at least 3 years' field service experience who are eager to grow with us.
Travel Requirements:
- Primarily serving Wisconsin and Michigan's Upper Peninsula
- Limited travel to our facilities in Minneapolis, Milwaukee, St. Louis, or Kansas City
- Potential international travel for product training
- Must possess (or be able to obtain) an unrestricted driver’s license
Location:
- Ideal candidates should reside within 45 minutes of Menomonee Falls, WI
Compensation & Benefits:
- Competitive hourly pay: $35.00 based on experience and qualifications
- Comprehensive benefits package, including health, dental, and vision insurance, 401(k) with matching, flexible spending account, vehicle and phone reimbursement, paid vacation, and more
- Family-first culture with a focus on work-life balance
Schedule:
- Full-time, Monday to Friday
- Typical hours: 7 AM - 5 PM, with occasional overtime
- In-person work setting (no remote option)
Who You Are:
- Dependable, adaptable, and achievement-driven
- Comfortable working independently and thrives in a people-oriented environment
- Innovative and eager to tackle challenges
Experience:
- Minimum 3 years in field service (required)
- Ideal backgrounds include Machine Tool Service, Laser Technician, Press Brake Service, Robotics Field Service, or Sheet Metal Fabrication Equipment Service
Our Culture:
- Stable and traditional with strong processes
- Supportive, fair, and team-oriented
This role is open to candidates of all ages and does not require a college degree. Background checks will be conducted prior to employment. Benefit eligibility is first of month following 30 days of employment.
Join us to build a rewarding career with a company that values your skills and supports your success. Apply today!
Job Type: Full-time
Pay: From $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
License/Certification:
- unrestricted driver's license (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: On the road
Salary : $35