Corporate Computer Operator

Glacier Bancorp, Inc. (GBCI) is a regional bank holding company providing commercial banking services in 80 communities through 129 banking offices in Montana, Idaho, Colorado, Utah, Washington and Wyoming. GBCI offers an extensive benefits package that includes, but is not limited to, medical, dental, vision, life insurance; retirement plan including employer match and profit sharing; paid vacation, holiday and sick leave. Salary is negotiable depending upon relevant experience.**About The Role**

• Summary**The Computer Operator will provide data center operational support for daily, weekly, monthly, quarterly and yearly processing tasks. This includes critical support of major bank accounting software systems and all other applications within GBCI's processing suite, with severe consequences if errors or timing delays occur. Responsible for monitoring online processing and for running various reports related to data center operations. Has a role in providing support to bank employees on a variety of issues over the phone and through e-mail. Will also provide support through the employee self service platform and work various tasks and incidents that pertain to our internal software systems.**This is a corporate position located in Helena, MT. The entry-rate for this position is $22.32 / per hour (calculated for Helena, MT).****All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. ****Description**-
  
  

Run and monitor batch processing and file transmissions for all banks in the organization to ensure all jobs and transmissions are run as scheduled. Ensure all issues are handled per procedures. Ensure accuracy and timeliness as there are severe consequences if errors or timing delays occur.-

Perform problem determination and create problem tickets for data center hardware and ATM units. Create hardware services calls with vendors and/or contact designated IT or branch personnel to assist in resolution of issues, as necessary. Monitor vendor service calls to ensure timely repair.-

Monitor computer systems and peripheral equipment for alarms and error messages. Communicate equipment malfunctions to supervisor, appropriate IT personnel, and/or service vendor, as appropriate. Monitor vendor service calls to ensure timely repair.-

Runs and monitors all Month End, Quarter End, and Year End jobs and for the distribution of their output.-

Assists and responds to help-desk requests and participates in special projects. Creates queries, reports, new database development and/or changes to existing ones.-

Assist as needed in making test runs for performance and accuracy in new programs and changes to existing programs. Assist with test prints of new and revised forms.-

Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

**About You**

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**What We Offer**

• COMPENSATION & BENEFITS:** Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!***We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.********Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.********No Recruiters or unsolicited agency referrals please.***Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.