What are the responsibilities and job description for the Membership Director - Full-time position at Glacial Community YMCA?
Build connections. Grow membership. Strengthen our community.
Direct branch membership operations in a fashion that promotes exceptional service, member engagement and retention, and implementation of Association lead strategies for growth. Maintain communications that build awareness of opportunities provided by the Y and promote positive public image.
Why You’ll Love This Role
The Glacial Community YMCA offers a positive and healthy work culture along with competitive salary and benefits. Benefits package includes: Health/Vision, Dental, Life, and Disability Insurance opportunities; Retirement; Membership, Program, and Child Care Discounts; paid time-off; development opportunities; Christian values-based work environment.
Location: Roehl Family YMCA, Oconomowoc, WI
CLICK HERE for complete position description.
The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility.
Direct branch membership operations in a fashion that promotes exceptional service, member engagement and retention, and implementation of Association lead strategies for growth. Maintain communications that build awareness of opportunities provided by the Y and promote positive public image.
Why You’ll Love This Role
- Make a Difference: Lead membership growth by creating welcoming experiences that build lasting connections and a sense of belonging at the GLC YMCA.
- Grow Professionally: Access training, certifications, and leadership development.
- Collaborative Culture: Work with a passionate team committed to helping our members—and our community—thrive.
- Support association and branch membership strategies to meet retention, service, and growth goals.
- Hire, train, evaluate and supervise assigned staff and volunteers in accordance with Association Human Resource procedures and policies. Provide support and guidance one-on-one as needed through regular staff meetings, ensuring knowledgeable staff, productive operations, and exceptional service.
- Provide accurate and timely communication regarding pertinent program and registration information to program membership and desk staff.
- Produce staff schedules in accordance with branch needs to ensure adequate staffing and smooth operations; personally cover shifts if necessary.
- Bachelor’s degree in related field, preferred.
- At least 3 years’ business administration & staff management experience required.
- Working knowledge of Microsoft Office software.
- Ability to work a flexible schedule as needed, including early mornings, evenings, and weekends.
- Attention to detail and accuracy, ability to work independently, and problem solve.
- Experience and comfort working with technology, navigate software, basic office equipment, cash handling and professional written and verbal communication skills.
The Glacial Community YMCA offers a positive and healthy work culture along with competitive salary and benefits. Benefits package includes: Health/Vision, Dental, Life, and Disability Insurance opportunities; Retirement; Membership, Program, and Child Care Discounts; paid time-off; development opportunities; Christian values-based work environment.
Location: Roehl Family YMCA, Oconomowoc, WI
CLICK HERE for complete position description.
The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility.