What are the responsibilities and job description for the Receptionist Other Staff position at GL Virginia Portsmouth LLC?
Essential Functions
- Manages the telephone and switchboard:
- Operate paging/telephone system as required
- Answers calls timely and courteously.
- Directs calls promptly and accurately.
- Assists visitors upon arrival to the facility:
- Greets visitors upon entry to the building courteously.
- Assists those visitors by giving directions or contacting the person they have come to visit.
- Ensure all visitors/vendors sign in
- Demonstrates customer service skills in every interaction via phone or in person
- Greets people effectively.
- Offers assistance.
- Maintains a neat and orderly work area.
- Demonstrates awareness of environment and focuses attention on the front entrance.
- Performs other clerical duties as assigned:
- Assists the administrator or others with special tasks or projects.
- Performs duties related to mail handling and filing as needed.
- Prepares informational packets, brochures, etc. that are maintained in the front area for visitors.
- Assist with administrative duties as directed (including typical filing, posting accounts, data entry, etc)
- Order supplies, as directed.
- Attend in-service education programs in order to meet facility educational requirements.
- Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
- Maintain confidentiality of resident and facility records/information.
- Protect residents from neglect, mistreatment, and abuse.
- Protect the personal property of the residents of the facility.
- Others as directed by the supervisor or administrator.
Equal Opportunity Employer
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