What are the responsibilities and job description for the Maître D' - Gjelina NY position at Gjelina Group?
Maître D' - GJELINA NYC
Rate: $25.00 per hour (DOE and State)
Gjelina Restaurant in NoHo on Bond Street is seeking an exceptional, hospitality-driven Maître D' to lead our front door and oversee the guest experience.
As a high-volume, high-energy restaurant, we value confident professionals who bring warmth, precision, and leadership to every shift. This role is essential to setting the tone of service-from the first greeting to seamless coordination of reservations, seating, and overall front-of-house flow.
The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and has a sharp eye for detail. We offer a dynamic and supportive workplace centered on ingredient-driven cuisine, progressive wines, and a collaborative team culture.
If you are ready to help shape memorable dining experiences, we would love to meet you.
Key Responsibilities-
Warmly greet and seat guests while managing reservations and waitlists
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Supervise and coordinate host staff during service
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Maintain clear and professional communication with guests and service teams
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Handle guest inquiries, complaints, and special requests with poise and care
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Support staff training and uphold service standards
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Maintain knowledge of regular guests and menu offerings
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Minimum of 2 years of host or front desk experience in a leadership capacity
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Strong multitasking and organizational skills in a fast-paced environment
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Calm under pressure, team-oriented, and detail-driven
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Proficient with OpenTable and POS systems
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Excellent verbal communication skills and strong guest service instincts
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Commitment to ongoing learning and staff development
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Availability to work evenings, weekends, and holidays
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Ability to stand for extended periods and lift up to 35 lbs
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Completion of alcohol safety and harassment prevention training
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Knowledge of hospitality best practices and health and safety protocols
Gjelina Group is an equal opportunity employer committed to inclusion and diversity. We strive to create a safe, respectful workplace where all individuals are valued and supported in their growth, regardless of background, identity, or experience.
Salary : $24 - $25