Dining Hospitality Manager

Givens Estates - Asheville, NC

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes an environment of inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What you'll get:

• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost
• Free short-term disability, life insurance, & access to our employee assistance program
• Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
• Referral bonus program
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
• Fast-growing nonprofit with tons of advancement opportunities

Givens Estates, a leading nonprofit Continuing Care Retirement Community (CCRC), is hiring for a full-time Dining Hospitality Manager to help support our independent living dining team. Reporting to the Assistant Dining Services Director, the primary purpose of this position is to help oversee all front-of-house dining operations within Independent Living venues, Including Market & Craft, The Social Brew, Terrene, and all catering services. This role ensures exceptional resident and team member experiences through effective leadership, scheduling, training, and operational excellence. 

What you'll do:

• Assist production personnel through routine communication of plate appearance, portion sizes, garnishes, condiments, etc
• Coordinate front-of-house staff to ensure quality service is provided to residents; ensuring standards of service are consistently followed
• Ensure all catering functions are timely and in line with Givens Estates standards of excellence
• Teaches team members in the use, care and maintenance of equipment; also maintaining safety standards and practices
• Serve as the primary contact for resident service regarding dining hospitality and catering concerns
• Address feedback from residents and team members via Kiosks, Community App, We Care Connect and other channels available to our residents
• Manage team leaders in the department and drive accountability
• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What you'll need:

• 3 years experience in hospitality or dining services, preferably in a senior living or healthcare setting
• High School or GED equivalent required, college degree preferred
• Experience with adult learning - including teaching, training, precepting, coaching, etc
• Must have a valid NC Drivers License with no major violations in the last 5 years

Compensation is $50,000 - $60,000 per year based on experience, plus our comprehensive benefits package!

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC for more than 40 years. We already have four communities (two life plan communities and two affordable communities) with plans for many more in the coming years.