Regional Retail Director, North America

ROLE PURPOSE:

To lead our retail or commercial portfolio by building a highly engaged, empowered group of leaders. Developing our commercial leaders as entrepreneurs, strengthening client culture across the network through direct engagement, and leading by example – driving a long-term strategy by ensuring strong commercial foundations and performance without diluting brand integrity.

What You Own

YOUR MARKET AS A BUSINESS ECOSYSTEM

• Take full accountability for the performance, culture, and reputation of your retail or commercial network
• Think and act as an enterprise leader, balancing local autonomy with brand coherence
• Identify patterns, opportunities, and risks across the network and act early to ensure long-term commercial success
  
  

YOUR STORE MANAGERS / CITY MANAGERS

• Select, develop, and inspire high-calibre as business owners
• Build a community of leaders (Store Managers / City Managers) who feel trusted, supported, and accountable
• Invest deeply in coaching, mentoring, and succession planning
• Set clear expectations while protecting autonomy and entrepreneurial thinking
  
  

YOUR CLIENT CULTURE

• Champion client relationships as the core driver of a sustainable business
• Ensure clienteling is embedded as a mindset across all stores, the basis of all business success
• Protect the brand experience across the network, ensuring consistency and alignment with global guidelines
• Personally engage with key clients, partners, and communities to cement Givenchy at the center of local micro-communities
  
  

Job Responsibilities

Key Responsibilities

ENGAGEMENT, EMPOWERMENT & LEADERSHIP CULTURE

• Create a leadership environment where Store Managers / City Managers feel heard, valued, and challenged
• Lead through influence and presence rather than control
• Foster collaboration, shared learning, and best-practice exchange across stores
• Coach Store Managers / City Managers to think and act like entrepreneurs
• Delegate decision-making appropriately, encouraging ownership at local level
• Develop leadership capability through feedback, reflection, and stretch opportunities
  
  

OWNERSHIP & ACCOUNTABILITY

• Establish clear outcomes and performance expectations, not rigid instructions
• Use performance data to coach insight and improvement, not micromanagement
• Hold leaders accountable while remaining supportive and fair
• Take ownership for decisions, escalations, and long-term impact
  
  

PERFORMANCE & BRAND STEWARDSHIP

• Drive sustainable commercial performance across the network
• Ensure brand guidelines are understood, lived, and protected
• Balance short-term results with long-term client and people equity
• Act as a role model for brand values, integrity, and leadership behavior
  
  

Core Competencies

MULTI-SITE RETAIL LEADERSHIP

• Proven experience leading multiple stores or city networks
• Ability to balance autonomy with alignment
• Strong understanding of luxury or premium retail dynamics
  
  

LEADERSHIP DEVELOPMENT & COACHING

• Advanced coaching and talent development capability
• Experience building leadership pipelines and succession plans
• Ability to assess and grow entrepreneurial potential in others
  
  

COMMERCIAL & STRATEGIC ACUMEN

• Strong understanding of retail KPIs and multi-store economics
• Ability to translate insight into action without losing the human focus
• Balanced decision-making that protects long-term brand value
  
  

SELF-LEADERSHIP

• High levels of personal accountability and integrity
• Strong emotional intelligence and self-awareness
• Resilient, reflective, and committed to continuous improvement
  
  

Profile

Work Requirements:

• Able to travel domestically 35% of the time and sometimes at short notice.
• Open to travel internationally for periods up to 1 week at a time approximately 4 times per year.
• Able to engage in an internationally connected environment – Ad-hoc availability during business hours while in the US. Profile:
• Bachelor’s Degree or equivalent required
• 10 years minimum of progressively responsible luxury retail management experience with P&L responsibility
• Multi-store experience with a record of achieved sales goals.
• Track record as a sales leader with ability to build and motivate sales teams with a clear set of challenging objectives
• Analytical and strategy building skills
• Written, verbal, presentation, and interpersonal skills
  
  

Additional Information

Employee benefits: At Fashion Group, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

The compensation for this position ranges from $185,000-210,000 (per yr) The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a bonus opportunity, and a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.