Sales Operations Specialist

Company Description

GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations.

Position Summary

Sales Operations Specialist will support sales managers on various accounts, communicate with customers and internal teams to answer questions and resolve issues. Track and manage orders, verify pricing, and work with HQ Sales team to arrange deliveries. Monitor accounts receivable and create invoices for certain accounts as needed. This position requires strong attention to detail, confidentiality, and excellent communication skills.

Salary Range: $50,000~$60,000 a year

Key Responsibilities:

• Collaborate closely with internal stakeholders and customer operations teams to assess the impact of scheduling issues, recommend mitigation strategies, and align on viable alternative solutions.
• Track and manage all open orders—including expedited requests—by verifying pricing, coordinating with head office to ensure inventory availability, and monitoring shipment and billing progress.
• Process daily Sales Orders (SO) and Delivery Orders (DO) based on customer Purchase Orders (PO), and continuously track billing status to ensure accurate revenue recognition
• Assist in month-end closing activities to maximize recognized revenue and ensure monthly sales targets are achieved.
• Manage customer purchase orders and generate sales reports as needed; maintain accurate and up-to-date documentation for cross-functional teams.
• Monitor customer credit limits and accounts receivable; resolve credit issues in coordination with customers and credit team
• Develop and update operations manuals and share best practices within the Sales Operations Team to ensure process consistency

 Requirements

• Excellent communication skills, both written and verbal
• Possess high-level organization and time-management skills
• The ability to work quickly and accurately in both independent and team situations
• Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software (QB & SAP preferred)
• Financial skills and background preferred 
• The ability to juggle a variety of tasks at the same time.
• Demonstrated consistency in values, principles, and work ethic
• Fluent in English & Conversational in Korean

Qualifications and Requirements

• Bachelor’s degree or experience in Sales Operations/order management / or a related field preferred (Internship experience acceptable)
• Strong proficiency with office software including Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)
• Excellent communication skills, both written and verbal
• Possess high-level organization and time-management skills
• The ability to juggle a variety of tasks at the same time.
• The ability to work quickly and accurately in both independent and team situations
• A proactive, team-oriented attitude with the ability to manage multiple priorities effectively

Physical Requirements

• Normal office duties

• Work may require occasional weekend and/or evening work.

Job Type & Work Schedule

• Full-time, Monday to Friday

• On-Site (Irvine, CA)

Employee Benefits

• Health Insurance including medical, dental and vision (Company paid)
• 401K plan with company matching
• Paid vacation and sick leave
• Paid Holidays
• Annual discretionary bonus
• Complimentary lunch
• Company dormitory is available for eligible employees

Work Location

Irvine, CA 92602

If you are interested, please send your resume via email at careers@gitamerica.com

Please state which position you are applying for in the subject heading.

GIT America Inc. is an Equal Opportunity Employer.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.