What are the responsibilities and job description for the Manager, Member Recruitment Initiatives position at Girl Scouts Western Pennsylvania?
- Location: ** Hybrid work schedule optional, Edinboro Office
Girl Scouts is the preeminent leadership development organization for girls in kindergarten through twelfth grade, and our mission is to build girls of courage, confidence, and character. At Girl Scouts Western Pennsylvania, we're committed to providing every girl the chance to practice a lifetime of leadership, adventure, and success.
Position Description
The Manager, Member Recruitment Initiatives leads the strategic planning, implementation, and performance management of new member recruitment efforts across Girl Scouts Western Pennsylvania. This role supervises a team of Member Recruitment Leads and seasonal Membership Recruitment Specialists.
The Manager ensures alignment with council membership growth goals and provides vision, coaching, and cross-functional collaboration to scale high-impact recruitment and conversion.
Through data-driven leadership, community-centered engagement, and team development, this position is accountable for increasing girl and adult membership while fostering an inclusive, high-performance culture within the recruitment team.
The **Essential Functions** of this position include the following:
- Lead Membership Growth: Develop and execute recruitment strategies in key areas, analyze data to target opportunities, and create campaigns to boost membership.
- Manage and Develop Team: Supervise recruitment leads and support staff; provide coaching, training, and performance feedback; promote a collaborative culture.
- Collaborate cross-departmentally to align recruitment and onboarding strategies throughout all service areas; coordinate with the marketing team and others to enhance new member outreach and experiences; ensure timely member support and accurate records
- Drive Community Engagement: Oversee impactful recruitment events, approve plans and branding, attend key events, and build strategic community partnerships.
- Monitor Performance & Data: Track metrics, maintain reports and dashboards, and promote continuous improvement through data-driven insights.
- Ensure Excellent Service & Systems Use: Champion high-quality service for members and partners; ensure effective use of systems and tools (e.g., Salesforce).
- Support Strategic Planning: Implement strategies for consistent member experiences, contribute to budgeting, and share best practices across the council.
- Uphold Organizational Values: Commit to promote the mission of Girl Scouting; model diversity, equity, and inclusion; maintain confidentiality and professionalism; support broader council initiatives.
- A bachelor's degree is preferred in one of these fields: communications, marketing, public relations, non-profit management, community development, or equivalent professional experience
- Minimum of 2 years of work experience in a related field with experience in volunteer recruitment and coordination, community outreach and relationship building, and/or sales or marketing (with a focus on community-based/mission-driven work)
- Team and project management experience with an emphasis on human-centered leadership and staff support
- Comfortable working in a variety of communities, representing the organization, and inspiring and motivating others to join or volunteer
- Top-notch communicator -- writes well, confidently presents to groups, facilitates effective two-way communications, and communicates clearly and understandably in a way that is appropriate for intended audiences
- Strong computer skills in Microsoft Office, Outlook, Teams, and willingness and ability to learn new systems
- Working knowledge of Salesforce is a plus
- Must be organized, detail-oriented, and customer-focused
- Ability and willingness to work and maintain a flexible schedule, as needed, to include occasional evenings and weekends
- Travel may be required to any of our 27 counties served by Girl Scouts Western Pennsylvania
Girl Scouts Western Pennsylvania is one of three Girl Scout councils in Pennsylvania. We are a 501(c)(3) non-profit organization that supports 27 counties in western Pennsylvania and are an Equal Opportunity Employer. Background checks are required.
Our generous benefit package includes
- Mobile position, requiring regular travel in assigned areas and occasional travel throughout western Pennsylvania
- Health, dental and vision insurance available
- Company paid life and long-term disability insurance
- Voluntary additional insurance benefit options: short-term disability, cancer insurance, life insurance, and accident insurance
- 401(k) plan with employer match
- A generous paid time off policy
- 15 paid holidays annually (company closure between December 24-Jan 1)
- Paid Parental Leave
- Paid Sick Leave
- Flexible spending options for medical, dependent care, and parking expenses
- Employee Assistance Program
*Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. **You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". ** Please be sure to identify PA CareerLink as your referral source.*
Salary : $54,000 - $58,000