Sales Associate

About The Company

Girl Scouts of Suffolk County is Long Island's largest youth-serving agency. For over a century, Girl Scouts has instilled in generations of girls the skills and knowledge to become young women of courage, confidence, and character who speak out and lead. Today, Girl Scouts of Suffolk County (GSSC) delivers its message of empowerment and engages more than 11,000 girls of various backgrounds and communities. The Girl Scouts of Suffolk County is growing. Guided by an ambitious plan and its dynamic team, GSSC aims to expand its footprint to every community in Suffolk County and make Girl Scouting possible for every Girl who wishes to participate.

About The Role

Position Summary: Under the Retail Coordinator's guidance, the Sales Associate plays a vital role in the Girl Scout Shop's operations. This position entails a hands-on approach to daily sales activities, inventory management, and customer engagement. It will also include assisting the Product Program Department when needed. The Sales Associate plays an integral role in promoting Girl Scout values through merchandise and direct interaction with our community.

Responsibilities

• Assist in the daily operations of the Girl Scout Shop, ensuring a welcoming environment for all visitors.
• Promote new merchandise, sales, and special promotions, demonstrating comprehensive knowledge of all badge levels and Girl Scout uniform requirements.
• Support inventory management, including tracking and reporting on daily sales and stock levels.
• Process customer transactions, including sales, returns, and exchanges, while ensuring store layout reflects seasonal changes and promotional displays.
• Prepare and organize merchandise for event stores and special occasions.
• Deliver exceptional customer service and embody the values and mission of the Girl Scouts.
• Perform additional duties as assigned by the Retail Coordinator or other supervisors as needed.
• Uphold the policies and procedures of Girl Scouts of Suffolk County and serve as a positive representative of our organization.
• Demonstrate strong planning and organizational skills, and take initiative to meet department and council goals.
• Work independently and collaboratively as part of a team, fostering a supportive work environment.
• Utilize strong computer skills to manage records accurately and adapt to new software applications as required.
• Maintain excellent written and verbal communication skills, timely reporting, and record-keeping.
• Adapt to a flexible work schedule, including evenings and weekends, to meet shop needs.
• Enthusiastically promote and articulate the mission of the Girl Scout movement to community members and organizations.
• Meet deadlines efficiently and accurately.
• Support summer camp and other departments as needed.
  
  

Qualifications

• Minimum of 2 years of retail/customer service experience, with a focus on inventory management.
• Exceptional customer service skills, ensuring a friendly and helpful shopping experience.
• Proficient in Office 365, OneDrive, Microsoft Excel, and other relevant software.
• Flexible schedule availability, including evenings and weekends.
• Must be trustworthy, as you will handle cash and credit card transactions.
• Strong conflict resolution skills to address customer concerns effectively.
• Excellent organizational and multitasking abilities, with a keen eye for detail.
• Ability to lift to 50 pounds and perform physical tasks as needed.
• Valid driver's license and reliable transportation for travel within Suffolk County.
  
  

Required Skills

• Exceptional customer service skills.
• Proficient in Office 365, OneDrive, Microsoft Excel, and other relevant software.
• Strong conflict resolution skills.
• Excellent organizational and multitasking abilities.
• Strong planning and organizational skills.
• Strong computer skills to manage records accurately and adapt to new software applications as required.
• Excellent written and verbal communication skills.
  
  

Preferred Skills

• Experience with inventory management in a retail/customer service environment.
  
  

Pay Range And Compensation Package

• Hourly Pay: $20.00 per hour
• Work Schedule: Monday – Friday/37.5 hours a week/Weekends as needed
• FLSA: Non-Exempt
  
  

Equal Opportunity Statement

At Girl Scouts of Suffolk County, we celebrate diversity, equity, and inclusion and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer, and we do not discriminate based on race, color, religion, age, national origin, gender, veteran status, sexual orientation (heterosexuality, homosexuality, bisexuality, and gender expression of identity), marital status, or the presence of any physical, sensory, or mental disability, or any other protected classification under applicable laws.